Am I a jerk

Locut0s

Lifer
Nov 28, 2001
22,205
44
91
Regular customer walks into store. Something is playing over the radio (I can't remember what). Another customer asks what it is, I don't know. This guy asks also, I say that I'm not really into pop music. I mention I like classical music and the like better. He seems a little surprised, asks me what I think of Andrea Bocelli. I say I don't really care for him that much, I think he's popular because he's popular, an icon. I don't think he's all that amazing. He says "what do you think he's popular because he's blind"? I say "well to some extent yes". Then he seems to launch into this big thing about how good do handicapped people have to be, that he is bringing classical music to the masses blah blah blah. He's the one who asked me. He wasn't angry or anything but I detect a self-righteousness in the way he was talking.

Am I in the wrong to have said what I did or is he and ass for asking a leading question the way he did?



Profanity removed from the title


esquared
Anandtech Senior Moderator
 

RbSX

Diamond Member
Jan 18, 2002
8,351
1
76
I think you should keep your personal opinions out of customer interactions. Nothing good can come out of it.
 

Locut0s

Lifer
Nov 28, 2001
22,205
44
91
Originally posted by: RyanSengara
I think you should keep your personal opinions out of customer interactions. Nothing good can come out of it.

Yeah should have. But the guy was a regular. Would never have said anything normally.
 

TehMac

Diamond Member
Aug 18, 2006
9,976
3
71
Who cares? You can't think too much about it. As long as the customer didn't report your name to the manager, you're fine. Just be more careful in the future
 

Via

Diamond Member
Jan 14, 2009
4,670
4
0
Originally posted by: RyanSengara
I think you should keep your personal opinions out of customer interactions. Nothing good can come out of it.

Agreed.

I got fired for mentioning that I smoke (and sort of dicussing smoking) during a casual conversation with a customer.
 

ConstipatedVigilante

Diamond Member
Feb 22, 2006
7,670
1
0
Originally posted by: Via
Originally posted by: RyanSengara
I think you should keep your personal opinions out of customer interactions. Nothing good can come out of it.

Agreed.

I got fired for mentioning that I smoke (and sort of dicussing smoking) during a casual conversation with a customer.

Tobacco? That's still legal as far as I know...
 

Locut0s

Lifer
Nov 28, 2001
22,205
44
91
Originally posted by: TehMac
Who cares? You can't think too much about it. As long as the customer didn't report your name to the manager, you're fine. Just be more careful in the future

I am the manager,
 

sandorski

No Lifer
Oct 10, 1999
70,881
6,420
126
Should have punched him in the face, then yelled out, "Boom! Headshot"

Seriously though, you could have conceded that his point was valid, but that you still preferred...whateva it is you prefer. It's a tricky situation and can't be treated the same as a casual conversation. Even during a casual conversation though, when someone brings up a point that seems stupid, it takes a certain amount of tact to not sound like a Jerk/Asshole.
 

amdhunter

Lifer
May 19, 2003
23,332
249
106
You should have punched that self-righteous jerk in the face. :|
(It would have made a better thread.)
 

Miramonti

Lifer
Aug 26, 2000
28,653
100
106
He's the one who brought the handicapped card into it, not you. That said, Bocelli is amazing imo. Not 'Three Tenors' level, but I still love his vocals in classical music.
 

TehMac

Diamond Member
Aug 18, 2006
9,976
3
71
Originally posted by: Locut0s
Originally posted by: TehMac
Who cares? You can't think too much about it. As long as the customer didn't report your name to the manager, you're fine. Just be more careful in the future

I am the manager,

Can I kiss you?
 

Oceandevi

Diamond Member
Jan 20, 2006
3,085
1
0
Originally posted by: Locut0s
Originally posted by: RyanSengara
I think you should keep your personal opinions out of customer interactions. Nothing good can come out of it.

Yeah should have. But the guy was a regular. Would never have said anything normally.

If he is a regular then he may appreciate the debate. No worries man.
 

JSFLY

Golden Member
Mar 24, 2006
1,068
0
0
Originally posted by: Locut0s
Originally posted by: TehMac
Who cares? You can't think too much about it. As long as the customer didn't report your name to the manager, you're fine. Just be more careful in the future

I am the manager,

As a manager, you should know that the customer is ALWAYS right.
 

IEC

Elite Member
Super Moderator
Jun 10, 2004
14,608
6,094
136
Originally posted by: JSFLY
Originally posted by: Locut0s
Originally posted by: TehMac
Who cares? You can't think too much about it. As long as the customer didn't report your name to the manager, you're fine. Just be more careful in the future

I am the manager,

As a manager, you should know that the customer is ALWAYS right.

Not true.
 

lxskllr

No Lifer
Nov 30, 2004
60,935
11,265
126
You were asked your opinion, and you gave it. If he wasn't prepared for honesty, he shouldn't have asked.
 

natto fire

Diamond Member
Jan 4, 2000
7,117
10
76
I work in a supermarket that is mostly shopped by gambling, alcoholic, obese, self righteous people. I live on an organic farm and eat food that was largely grown by us and get the rest from TJ's or Whole Foods, I don't really drink much, and don't gamble. I learned a long time ago to try to keep my personal and business life fairly separate unless I am pried.
 

JS80

Lifer
Oct 24, 2005
26,271
7
81
Originally posted by: Captain Howdy
I work in a supermarket that is mostly shopped by gambling, alcoholic, obese, self righteous people. I live on an organic farm and eat food that was largely grown by us and get the rest from TJ's or Whole Foods, I don't really drink much, and don't gamble. I learned a long time ago to try to keep my personal and business life fairly separate unless I am pried.

I can't tell if this guy is being sarcastic or serious. Talking about self righteous but lives on an "organic farm" and shops at Trader Joes. Lulz.