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Alternatives to replace MSN Messenger

Fardringle

Diamond Member
Oct 23, 2000
9,200
765
126
One of my small office clients uses MSN Messenger frequently to send quick messages around the office ("You have a call", "I have a question", etc.) and it works very well for their needs, but now that Microsoft is shutting down the service they asked me to find something they can use as a replacement.

The easy answer would be to simply have them move to Skype since that is what Microsoft is pushing as the replacement. However, the insurance agency management system that the office uses does not play nice if Skype is installed. That's a fault of the agency manager and not Skype, but still it means that Skype is not an option. Searching online doesn't give many alternatives except AIM and Yahoo Chat, neither of which look very promising mostly due to pretty widespread claims of poor support and a large population of spammers (even more than MSN).

A simple messenging client that I could set up locally with a 'server' running on their domain controller or one of the workstations would work just fine, but they don't have much of a budget for this (the boss wants free if possible) so the choices are pretty limited.

Any suggestions?
 

Fardringle

Diamond Member
Oct 23, 2000
9,200
765
126
Ah, thank you for the reminder. Some of the computers in this office run Windows 7, but most have Windows XP Pro, so any solution needs to be able to run on Windows 7 and XP.
 

Fardringle

Diamond Member
Oct 23, 2000
9,200
765
126
Do they happen to be using an AMS or Applied agency management program?

They are using Applied Agency Manager (TAM), which does have a very basic IM feature built in but it is so buggy that even Applied support says not to use it..
 

compman25

Diamond Member
Jan 12, 2006
3,767
2
81
I was gonna suggest the same thing--Google Talk. We were on TAMonline and have moved to Applied's Epic.
 

CSMR

Golden Member
Apr 24, 2004
1,376
2
81
One of my small office clients uses MSN Messenger frequently to send quick messages around the office ("You have a call", "I have a question", etc.) and it works very well for their needs, but now that Microsoft is shutting down the service they asked me to find something they can use as a replacement.

The easy answer would be to simply have them move to Skype since that is what Microsoft is pushing as the replacement. However, the insurance agency management system that the office uses does not play nice if Skype is installed...

A simple messenging client that I could set up locally with a 'server' running on their domain controller or one of the workstations would work just fine, but they don't have much of a budget for this (the boss wants free if possible) so the choices are pretty limited.
Microsoft IM for businesses is not Skype or Messenger but Lync.
Office 365 includes Lync
Have you evaluated using this?
For a small office running an in-house server to do IM is a bad idea, adding a lot of setup, management and infrastructure costs.
 

ImpulsE69

Lifer
Jan 8, 2010
14,946
1,077
126
We recently moved from Messenger to Lync where I work. It is hands down better than Messenger. I am actually surprised MS is pushing Skype?
 

Fardringle

Diamond Member
Oct 23, 2000
9,200
765
126
I appreciate the suggestions for Lync, but while it looks like a nice product, the price is way out of the available budget that the owner has for what really is just a convenience. I think I'll show him the Google Chat option and see what he thinks, then offer Lync as an alternative if he doesn't want to use the Google app. Thanks again for the help!

p.s. nikomaster, Pidgin is a great client program, but it only connects to existing messaging services. It doesn't provide any chat/IM services on its own.
 

compman25

Diamond Member
Jan 12, 2006
3,767
2
81
I appreciate the suggestions for Lync, but while it looks like a nice product, the price is way out of the available budget that the owner has for what really is just a convenience. I think I'll show him the Google Chat option and see what he thinks, then offer Lync as an alternative if he doesn't want to use the Google app. Thanks again for the help!

p.s. nikomaster, Pidgin is a great client program, but it only connects to existing messaging services. It doesn't provide any chat/IM services on its own.

And I bet they want to attach messages every once in awhile to clients and TAM only integrates with certain products.
 

nageov3t

Lifer
Feb 18, 2004
42,808
83
91
we've been using Jabber (via Pidgin) for years at work... no real complaints about it.

we're currently in the midst of transitioning to Lync, but only because it's got options like desktop sharing.
 

PaulRhimes

Junior Member
Mar 13, 2013
6
0
0
I was going to suggest Nimbuzz, but Nimbuzz just stopped supporting MSN Messenger.

It seems like you've already had your question answered awhile ago, but just in case it would benefit other people with this question, you might want to look up IMO Messenger. It was created by a former Google engineer and his brother and it works via the web. I don't know if you are against a web-only alternative or if you're looking for an actual app, but that's another alternative.
 

Chiefcrowe

Diamond Member
Sep 15, 2008
5,056
199
116
I wonder if when they merge with skype if there will be a more corporate version?
not sure why they don't just put all of the skype stuff in lync and then make 2 versions, one for business and one for consumer.
 

elgringorrible

Junior Member
Apr 9, 2013
1
0
0
Hi all,

I'm also sad that MSN shuts down. And I couldn't find anything good enough to replace it. That's why I'm developing my own alternative : www.gulfan.com.

It's still in beta stage but it already works well. It has several advantages :

- It is a web messenger, so there's no download or installation required. Just log in and chat. It's cross-platform, cross-browser (except the tumbledown Internet Explorer 7-8 of course :awe:). It saves all your preferences and your history automatically.

- On-the-fly translation from and to 10 languages thanks to Google Translate

- Already available in 5 languages

- Offline messages and file transfer (you get the file your contact sent you, even if you were offline when they did)

- 200+ great smileys

- One-click log in with your Google or Facebook account

- URL reduction (gracefully reduces ugly 8-lines long URLs)

- Security and privacy : nothing is locally stored. No user name, no e-mail address, no password, no history stored on the computer. Just two things : the anonymous user ID and an encrypted token, to secure client-server requests.

- Still under development, many other features to come. And it's free, of course.

I hope people will like it :) Cheers
 

ninaholic37

Golden Member
Apr 13, 2012
1,883
31
91
I used to use MSN all the time as well. Really sad to see it go. I think AOL instant messenger is still around? I thought I remembered connecting to it about a year ago. My ICQ account was working for a while but is now asking for a cell number to get a password and I don't have one.
 

John Connor

Lifer
Nov 30, 2012
22,757
619
121
Holy old post Batman.

But since this zombie has been resurrected I'll just state that I have been using the Trillian client to handle all my IMs. They even have their own server software for office use to send IMs. And Trillian is a smartphone App. It also can use SMTP.

Oh! It can even read Twitter!
 

ninaholic37

Golden Member
Apr 13, 2012
1,883
31
91
Holy old post Batman.
Wow, I have no clue how that happened. I thought I was replying to a recent post until now. I must have saw it on the bottom "threads like this one" or something and thought I was reading the main page. Whoops lol