When I need a contact number to call, I often find a company makes it hard to find on their web site, but googling for it finds the number.
So I wanted to call Amazon Kindle support and googled for it, and saw a number listed in the results and called it.
A person answered, Kindle support, asked what was going on, and for details on my account like they usually do. Finally I said I wasn't calling to review my account info but about the Kindle question.
He said he'd have his 'advanced agent' call me back in a couple minutes - and he did, identifying himself as the Amazon agent. Oddly the caller id listed another company, 'Geeks something'.
He also asked what the issue was and then asked me to type in a web site, 'logmein123.com'
Hm, that's strange, but... hey, that sounds like a site to observe my PC/take remote control. Hm, let me check the number I called again... oh, the web site it's on is "kindlecustomersupport.com" or similar...
That's not Amazon. So I didn't continue and said I was going to check on something and disconnected the call, and called Amazon who confirmed that's not them.
So it looks like one of these phishing scam setups went to the trouble to set up a phony Amazon site and have their scammers impersonate Amazon people if someone calls their number. Yeesh.
So I wanted to call Amazon Kindle support and googled for it, and saw a number listed in the results and called it.
A person answered, Kindle support, asked what was going on, and for details on my account like they usually do. Finally I said I wasn't calling to review my account info but about the Kindle question.
He said he'd have his 'advanced agent' call me back in a couple minutes - and he did, identifying himself as the Amazon agent. Oddly the caller id listed another company, 'Geeks something'.
He also asked what the issue was and then asked me to type in a web site, 'logmein123.com'
Hm, that's strange, but... hey, that sounds like a site to observe my PC/take remote control. Hm, let me check the number I called again... oh, the web site it's on is "kindlecustomersupport.com" or similar...
That's not Amazon. So I didn't continue and said I was going to check on something and disconnected the call, and called Amazon who confirmed that's not them.
So it looks like one of these phishing scam setups went to the trouble to set up a phony Amazon site and have their scammers impersonate Amazon people if someone calls their number. Yeesh.