almost certain apple software is garbage.

[Ichinisan]

i plugged my moms iphone in to her computer and it just looks at me after i say trust this computer and laughs and laughs and laughs at me...

oh god.

That's the point when you should open "My Computer" and browse the contents (no longer empty after you tapped "trust").

 

[Ichinisan]

dropbox + automatic camera uploads


I've been able to pull photos by plugging in my iphone and just pulling them off via explorer, but I don't remember if I had to change a certain setting in iTunes to make that happen.

It reencodes your pictures and decreases quality.

iCloud Photo Library keeps full version online. There's also a preference to "optimize storage" for the ones on your device, which can replace the local copy with a re-encoded version. Recommended for lower-capacity devices.

 

[Ichinisan]

Already tried that didn't work.
Had to delete a driver to get it to be recognized as a mass storage device.

Strange. Maybe an ancient 32-bit version of iTunes and other software libraries on a 64-bit system...?

 

[Ichinisan]

I found an old "early 2009" 24-inch iMac at a thrift store for $200. Bought it for my mother and replaced the hard drive.

She doesn't need to copy photos to the computer at all. With iCloud Photo Library, they are already on her computer.

All the albums and sorting / grouping / cropping / rotating / tweaking synchronizes between them. Delete from one device and it disappears from the other too. Makes it much easier to go through the pictures. Very cool.

This problem that was already solved by Apple software and services, but your mother would need to be a little bit more into the Apple ecosystem.

 

[master_shake_]

Strange. Maybe an ancient 32-bit version of iTunes and other software libraries on a 64-bit system...?

It is strange.

 

[maddogchen]

Already tried that didn't work.
Had to delete a driver to get it to be recognized as a mass storage device.

That sounds more like a PC issue. In the spirit of Steve Jobs, its your mom's PC thats crap! Get her a Mac 😉

 

[ctark]

Look in device manager, click update drivers

 

[master_shake_]

As I said deleting the apple driver worked.

I don't know why but now it shows up as a mass storage device

 

[ultimatebob]

Plug it in?!? What is this, 2009? Let iCloud photo backup do it's thing, and your pictures will magically show up in the Photos app on all of your iDevices in a few hours.

Feeling impatient? Use AirDrop, and make it happen instantly.

 

[CZroe]

As I said deleting the apple driver worked.

I don't know why but now it shows up as a mass storage device

Probably because someone once clicked "Don't Trust" and it remembered it.

 

[DesiPower]

As other mentioned before, unlock must be the culprit, happened to me too, its frustrating