yeah, tech support is horrendous (their in freakin' canada with no toll free number and no one answering email) and their cards are not optimized to use 3dnow! instructions, but they are best combo cards out there. good TV, nice mpeg-2 decoder, and a pretty damn fast video card. drivers really suck--i'm using an unsupported beta driver (bfd, like they have any support) because when i upgraded to directX 8, it decided it wanted to drop frames when playing dvds. if you have an intel box or are a glutton for pain, this is the best card to get.