All hardware companies should be like this!!

[todpod]

I bought a set of Benwin speakers from Computer Geeks recently. The speakers have a wired remote control which I broke( and admitted to). I emailed Benwin about being able adjust the volume another way, there wasn't. Benwin sent me a new remote free, no shipping even. Now thats customer service.

 

[Actaeon]

Originally posted by: todpod
I bought a set of Benwin speakers from Computer Geeks recently. The speakers have a wired remote control which I broke( and admitted to). I emailed Benwin about being able adjust the volume another way, there wasn't. Benwin sent me a new remote free, no shipping even. Now thats customer service.

Wow, good deal. Most companies would require you at least purchasing the item.

Good companies rock!

 

[Rand]

Quite impressive, most every other comany would have required you to purchase a new remote.

 

[todpod]

They probably would have but I live out in the sticks without any dealers anywhere around. I know next time I look for speakers I will look at Benwin first.