All games crashing

Zelix

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Jun 30, 2018
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So I have come across some issues with my new PC build. Whenever I launch a game (Fortnite, GTA V, H1Z1) it will let me play it for a while (about 45 mins or so) and then it will crash. Upon relaunching, it will crash much quicker (Almost instantly). I tried refreshing my PC through Windows Defender and had no success. The only thing that I guess is technically "overclocked" is my memory however it is running off of its DOCP profile and is supposed to run at that rated speed. I ran Windows Memory Diagnostic and it didn't find any issues. I also ran Memtest86 and it didn't find any issues either. The last time I had issues with this it turned out to be my memory however that was because I had overclocked it incorrectly. Now that I am running it off of it DOCP profile, I have no idea what is wrong. Could I have faulty memory? I am running the latest NVIDIA graphics drivers and AMD chipset drivers. Something important that I should note is that Windows 10 home is currently unactivated (won't have enough money to purchase a genuine key for a couple of days). Thanks for reading. Any help is appreciated. Specs listed below

AMD Ryzen 5 2600x

MSI GeForce GTX 1060 6GB Gaming X

Corsair Vengeance 2x4GB DDR4 3000

ASUS B350-F Gaming Motherboard

WD Blue 7200 RPM 1TB HDD

EVGA 750 G3

Windows 10 Home (currently unactivated)



Edit: Well something unexpected came up and I will not be back home till next Sunday. I will revisit this thread then and update with results on changing my profile back to default. Thank you all who took the time to reply!


Edit 2: Well I'm back and i have seemed to have fixed the issue by loading my optimized defaults. Though for some reason I cannot seem to be able to load the docp profile without running into crashing
 
Last edited:

Ken g6

Programming Moderator, Elite Member
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Have you checked the temperatures of your components when gaming? Especially the graphics card? Are its fans working when in use? (Fans not running on an idle graphics card are normal these days.)
 

Zelix

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Jun 30, 2018
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Have you checked the temperatures of your components when gaming? Especially the graphics card? Are its fans working when in use? (Fans not running on an idle graphics card are normal these days.)
Graphics card never raises above 65c. Haven't monitored the cpu but its fan is definitely spinning. I will try to get you cpu temps. Just have to get in a game without it crashing
 
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Zelix

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Jun 30, 2018
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Have you checked the temperatures of your components when gaming? Especially the graphics card? Are its fans working when in use? (Fans not running on an idle graphics card are normal these days.)
just ran fortnite for about 5 minutes and then it crashed. Both cpu and gpu were in the 60s
 

UsandThem

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May 4, 2000
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Have you tried running the RAM at a lower speed like DDR4 2133 (instead of loading the DOCP profile which is technically overclocking)?

Also, Asus lists a few different Corsair kits as compatible on their QVL list, but without the model number of your RAM, we can't verify it's on that list.
 

Zelix

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Jun 30, 2018
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Have you tried running the RAM at a lower speed like DDR4 2133 (instead of loading the DOCP profile which is technically overclocking)?

Also, Asus lists a few different Corsair kits as compatible on their QVL list, but without the model number of your RAM, we can't verify it's on that list.
model number is CMK8GX4M2B3000C15. I am like 99% certain it is on the list. I have not tried setting it to 2133 because I guess I am so adamant about running it at its rated speed. I will have to give it a try I guess
 

UsandThem

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model number is CMK8GX4M2B3000C15. I am like 99% certain it is on the list. I have not tried setting it to 2133 because I guess I am so adamant about running it at its rated speed. I will have to give it a try I guess

Yeah, that's models on Asus's list, but it also specifies "Ver 3.21" next to the kit.

Have you double checked all your power connections to make sure they are all the way in there and secure? Main 24 pin, CPU 2 x 4 pin, and GPU 1 x 8 pin? Double check the connections into the PSU and into the various items listed above.
 

Zelix

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Jun 30, 2018
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Yeah, that's models on Asus's list, but it also specifies "Ver 3.21" next to the kit.

Have you double checked all your power connections to make sure they are all the way in there and secure? Main 24 pin, CPU 2 x 4 pin, and GPU 1 x 8 pin? Double check the connections into the PSU and into the various items listed above.
Gpu is a 6+2 pin but yeah everything is secure. Bios version 4011. I’m thinking I have faulty ram because like I said I’ve had these issues before but honestly I don’t know what it could be
 

UsandThem

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Gpu is a 6+2 pin but yeah everything is secure. Bios version 4011. I’m thinking I have faulty ram because like I said I’ve had these issues before but honestly I don’t know what it could be

It could be, but generally faulty RAM will show errors in Memtest, and defective RAM is a very low rate item brand new (like a CPU). I'd personally be more focused on the motherboard, PSU, or GPU at this point.

Have you tried running each stick by itself? Or inserted into A1 - B1 memory channel (I assume you have them inserted into A2 - B2 now because of page 1-5 in your user manual recommends that)?
 

XavierMace

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Try running something other than a game to more accurately gauge what's causing the issue. Also, what are you using to check CPU temps?
 

Zelix

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Jun 30, 2018
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It could be, but generally faulty RAM will show errors in Memtest, and defective RAM is a very low rate item brand new (like a CPU). I'd personally be more focused on the motherboard, PSU, or GPU at this point.

Have you tried running each stick by itself? Or inserted into A1 - B1 memory channel (I assume you have them inserted into A2 - B2 now because of page 1-5 in your user manual recommends that)?
Yes they are inserted into those slots. I will try each stick separately once I get home
 

Zelix

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Jun 30, 2018
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Try running something other than a game to more accurately gauge what's causing the issue. Also, what are you using to check CPU temps?
MSI Afterburner. What else would be a good test? A benchmark? I can browse chrome and all of that just fine
 

Zelix

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Jun 30, 2018
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It could be, but generally faulty RAM will show errors in Memtest, and defective RAM is a very low rate item brand new (like a CPU). I'd personally be more focused on the motherboard, PSU, or GPU at this point.

Have you tried running each stick by itself? Or inserted into A1 - B1 memory channel (I assume you have them inserted into A2 - B2 now because of page 1-5 in your user manual recommends that)?
Also one more question. Is there a chance that ram can’t run it’s docp profile despite it being on the qvl list? Or is it pretty much guaranteed?
 

Markfw

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May 16, 2002
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Also one more question. Is there a chance that ram can’t run it’s docp profile despite it being on the qvl list? Or is it pretty much guaranteed?
I would first try the 2133 speed as suggested. If that works, try 2400, if that works, try 2666 and then 2933.
 

UsandThem

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May 4, 2000
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Also one more question. Is there a chance that ram can’t run it’s docp profile despite it being on the qvl list? Or is it pretty much guaranteed?

It should work fine, but it always comes down to what the CPU can handle. I'd run it at default speeds (disable DOCP settings), and see if the crashes go away. The default "non-overclock" RAM speed is DDR4 2666. You can manually enter that speed and timings, and see if that also helps.
 

Zelix

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Jun 30, 2018
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It should work fine, but it always comes down to what the CPU can handle. I'd run it at default speeds (disable DOCP settings), and see if the crashes go away. The default "non-overclock" RAM speed is DDR4 2666. You can manually enter that speed and timings, and see if that also helps.
By turning docp off it defaults to 2133. Where would I be able to find the correct timings/voltage for 2666?
 

Markfw

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May 16, 2002
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By turning docp off it defaults to 2133. Where would I be able to find the correct timings/voltage for 2666?
There should be like a XMP profile option. Once selected, you select the speed you want. At least thats how all my Ryzen motherboards work. ASUS and ASRock
 

Zelix

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There should be like a XMP profile option. Once selected, you select the speed you want. At least thats how all my Ryzen motherboards work. ASUS and ASRock
Don’t see XMP labeled anywhere (which is weird considering I used to have an MSI Mobo and it was there). Only see DOCP which has two profiles: Off or default (2133) and profile 1 (3000/2933). I thought Asus motherboards didn’t have XMP. Only DOCP. There is a place where I can manually set frequencies but all it does is set the frequencies. Nothing else
 

Markfw

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Don’t see XMP labeled anywhere (which is weird considering I used to have an MSI Mobo and it was there). Only see DOCP which has two profiles: Off or default (2133) and profile 1 (3000/2933). I thought Asus motherboards didn’t have XMP. Only DOCP. There is a place where I can manually set frequencies but all it does is set the frequencies. Nothing else
That could be because I only have X370 and X470 motherboards. But at least try the 2133 default and see if it fixes the problem. If that fixes the problem, Next step would be to see how to change that to 2666 with your specific timings and voltage.
 

Zelix

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Jun 30, 2018
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That could be because I only have X370 and X470 motherboards. But at least try the 2133 default and see if it fixes the problem. If that fixes the problem, Next step would be to see how to change that to 2666 with your specific timings and voltage.
Got it. Thanks for your patience. I know this is pretty tedious lol
 

UsandThem

Elite Member
May 4, 2000
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Asus boards have XMP profiles...that is as long they are Intel chipsets because XMP is Intel's baby (and patent).

DOCP is the AMD version of XMP.
 

UsandThem

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Also, I looked at your manual again, and page 3-3 talks about how to enter into "expert" mode, where you should be able to manually set your memory speeds and timings. Page 3-10 shows what the screen will look like.
 

Zelix

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Jun 30, 2018
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That could be because I only have X370 and X470 motherboards. But at least try the 2133 default and see if it fixes the problem. If that fixes the problem, Next step would be to see how to change that to 2666 with your specific timings and voltage.
So I'm finally back and am not running into crashing after loading optimized defaults on my Mobo (2133). It seems the docp profile is causing stabillity issues. I would really like to run at a higher frequency than 2133 as this memory is rated for 2933. Any advice on what I should do?
 

Markfw

Moderator Emeritus, Elite Member
May 16, 2002
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So I'm finally back and am not running into crashing after loading optimized defaults on my Mobo (2133). It seems the docp profile is causing stabillity issues. I would really like to run at a higher frequency than 2133 as this memory is rated for 2933. Any advice on what I should do?
First, try each speed up from 2133, like 2400, then 2666, then 2933. Go back down one when it crashes.