- Jul 22, 2002
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I have to make a house call tomorrow and I'm not sure how I'm going to fix this one.
Computer A = Windows 98SE with Outlook Express Ver. 6
Computer B = Windows XP Home with Outlook Express Ver. 6
They wanted to transfer address book from A to B. Over phone tried to get them to export as CSV file (comma seperated values) however when tried importing on B it said "Error importing address book." So had them do, "Tools," "Address Book." Then told them to click Export, but they couldn't, it was greyed out. They say that there are a huge amount of addresses so they say they can't retype them it would take to long.
Would have told them to copy the "wab" file over to the new system but I'm not sure which one carries the addresses. That is probably what I'll try tomorrow but could anyone please, tell me what the name of the file is thats got the address book crap stored in it. It definately doesn't carry a "wab" extension I had them search for it and it wouldn't show anything.
Please, you have to help me. :disgust:
Computer A = Windows 98SE with Outlook Express Ver. 6
Computer B = Windows XP Home with Outlook Express Ver. 6
They wanted to transfer address book from A to B. Over phone tried to get them to export as CSV file (comma seperated values) however when tried importing on B it said "Error importing address book." So had them do, "Tools," "Address Book." Then told them to click Export, but they couldn't, it was greyed out. They say that there are a huge amount of addresses so they say they can't retype them it would take to long.
Would have told them to copy the "wab" file over to the new system but I'm not sure which one carries the addresses. That is probably what I'll try tomorrow but could anyone please, tell me what the name of the file is thats got the address book crap stored in it. It definately doesn't carry a "wab" extension I had them search for it and it wouldn't show anything.
Please, you have to help me. :disgust: