After OS problems, impossible to install WinXP (extensive troubleshooting done)

homestarmy

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Apr 16, 2004
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To start, I was in the middle of doing remedial tasks (sending an email) and my computer had an issue and bluescreened, or something to that effect.

After rebooting, I recieved a message that there was a problem with the registry, and it was successfully recovered (in a dialog box). The desktop then loads, and I get a bluescreen...

So I backed it all up to another HDD, etc, and tried to reinstall the OS. After creating a new partition and reformatting, it tries to copy the files to the hard disk, but stops while copying files. I tried this multiple times, and it stops at a different file each time, usually around 50%. I swapped disks (multiple copies of the same disk) and it won't read those files.

I have tried MANY things to remedy this:

All unnecessary items unplugged.

I have tried multiple disks, XP and XP Media Center. I also burned from images from hard disk on two different burners (and computers).

I also tried installing from two different cd drives on the machine.

I also tried putting in a new (confirmed working) hard drive... it still goes on - same way.

[The above steps were tried multiple times in various combinations for HOURS AND HOURS].

I even took the original hard drive out, put it into another PC, and it was then able to run the XP setup to copy all of the files onto the HDD.

The setup then had to reboot, so turned the machine off, took the HDD out of that second computer and put back into the original. I thought maybe since it had successfully copied them, it could be booted from and I could continue... unfortunately, I get the XP boot screen for a split second, then it bluescreens...

So the last thing I can think of is completely installing XP - completely finishing the setup - in another PC and then putting it into the original computer and reconfiguring it from there.

But there is no reason that I can think of why this should be happening...

Maybe there is an issue with the IDE controller on the motherboard? NOTHING has changed on the PC since the issue started.

The original HDD was a 160 SATA II Western Digital. The other HDD I tried was a 160 Seagate IDE HDD.

The first DVDRW is a... Samsung I believe, internal IDE. The second was an external LG.

The motherboard is an ABIT AN8 SLI with an X2 3800+. It was initially OC'ed (stable for months) mildly to 2.4GHz, but then put back to stock (stock now and during all troubleshooting). The RAM installed is two 1GB sticks of PC3200, stock speeds (before and after OC). The Vid Card is an ATI x300.

Two other HDDs installed are an IDE WD 250GB and an IDE Maxtor 200GB.

I can't think of anything else relevant.

Any ideas?

Replace the motherboard?

 

mechBgon

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Oct 31, 1999
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1) what type of RAM (brand & model), and what voltage is it getting

2) have you tried Memtest86 testing yet
 

ScrapSilicon

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Apr 14, 2001
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Originally posted by: mechBgon
1) what type of RAM (brand & model), and what voltage is it getting

2) have you tried Memtest86 testing yet

after seeing 3 different systems exhibit same symptoms described ..
Maybe there is an issue with the IDE controller on the motherboard? NOTHING has changed on the PC since the issue started.
..all 3 had i/o issues..all the other hardware in the machines checked out..the mobos on 2 ..finally got the owners to admit slight surges in their home electrical systems..none had ups/battery backups on the outlets..the 3rd 1 I actually witnessed :( ..go *poof* when the owner plugged the comp into malfunctioning powerstrip ..again..checked all the other components ..only the mobo had gotten zapped

I've said long time ago..power co only obligation supply you w/ electricity..no guarantee on "quality" per se ..
 

homestarmy

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Apr 16, 2004
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Originally posted by: mechBgon
1) what type of RAM (brand & model), and what voltage is it getting

2) have you tried Memtest86 testing yet

RAM is PNY, I don't have the exact specs, but they have run in different motherboards fine, and run in this same one for a long time. They were never overclocked, and are getting standard voltage (don't remember off hand, but I could check if necessary).

I have memtest86 on a bootable CD, I'll give that a try next.
 

homestarmy

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Apr 16, 2004
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Originally posted by: ScrapSilicon

after seeing 3 different systems exhibit same symptoms described ..
Maybe there is an issue with the IDE controller on the motherboard? NOTHING has changed on the PC since the issue started.
..all 3 had i/o issues..all the other hardware in the machines checked out..the mobos on 2 ..finally got the owners to admit slight surges in their home electrical systems..none had ups/battery backups on the outlets..the 3rd 1 I actually witnessed :( ..go *poof* when the owner plugged the comp into malfunctioning powerstrip ..again..checked all the other components ..only the mobo had gotten zapped

I've said long time ago..power co only obligation supply you w/ electricity..no guarantee on "quality" per se ..

My PC is run through a battery backup, but that doesn't mean that there isn't an I/O problem I suppose. That's really what I am leaning toward at this time.

At least I am glad that this is a problem that has been seen before.

Maybe I should try the SATA HDD and the IDE DVDRW on a different channel? Would that make a difference, or is it usually a problem that encompasses all of the IDE channels - or all including IDE and SATA?

Anyhow, I'll do the memtest, and then it's probably time to order another mobo...

Thanks for the reply!

 

homestarmy

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Apr 16, 2004
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Thanks a lot for the recommendation of Memtest!

I ran it with my current settings, and within 30 seconds, I had thousands of errors!!

Then I went to optimized defaults, still thousands! I even put it down to DDR266 and errors persist!

So I guess at this point I should first remove one stick and try, then remove the other stick and try. Then, if both have the problem, pull a stick from another machine in the house and try... I assume if they all fail it's the motherboard, and if only one of them fails, or both of the 1GB sticks fail, they're obviously the culprit.

Plus, I can try the two sticks in another machine with Memtest.

Any other ideas? Is that a sound troubleshooting plan?

I wish I had time to try it all now. I'm on vacation so I should, but I have to drive into the office to get some other things done...

Thanks again for all of your help guys!!!
 

Cr0nJ0b

Golden Member
Apr 13, 2004
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You are likely looking at a component level failure. If I had to bet, I'd say motherboard. But you will have to start troubleshooting somewhere...so RAM will be a fine start. If you can put it in another system and rerun memtest, that will isolate out the memory and leave you with PSU or Mobo.
 

homestarmy

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Apr 16, 2004
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That's true - the PSU is a possibility as well... If all points to the Mobo, I'll test it on a different PSU as well (one that is working in another system currently).

Thanks again for helping out!
 

homestarmy

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Apr 16, 2004
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Guys, thanks sooo much for the help!

I believe I have found the culprit (I should have found it a few days ago instead of being a baby and deciding to let it sit)!

Well using Memtest86, I found that one stick works perfectly, no errors (tested for a short time, but before it gave errors INSTANTLY). With the other stick installed, it either does not post at all (beep but no video) or it posts, goes into Memtest, and instantly gives thousands of errors.

The good stick is testing now and it seems to be doing great, but I'll let it test for a few hours or so.

Maybe I'll be able to put my ghost image back on this drive and it'll be ok? That'd be great if I wouldn't have to do a full reformat and install all of my programs again...

Anyone know anything about Kingston RMA?

This was a dual channel kit... I want to keep the kit together, but I can't live without both sticks of RAM for now :(. Maybe they will send replacements before I have to send this in?
 

homestarmy

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Apr 16, 2004
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Dang, I called Kingston for RMA only to find that it was actually PNY!

And PNY wants $30 to cross ship, while Kingston didn't want anything... I'm a Kingston man now... :(