Adaware 6 kills networking layer

[sandmanwake]

Quite an odd problem showed up at work A couple people came to the help desk after running ad-aware 6 because they're unable to connect to the internet at all. It seems that an entire networking layer got removed somehow after running the program and uninstalling and reinstalling the networking stuff won't work. The DHCP client is in a perpetual state of "preparing to start". The DHCP client seems to be fine, but something it needs to run is missing. Has anyone come across this and got a solution?

 

[stevewm]

The problem is not Ad-Aware itself, but the spyware program it removes.

New.Net seems to kill the network layer in Win9x sometimes when its removed via Ad-Aware 4.x or 6. I've had this happen on many machines here at work and on one of my home machines.

 

[sandmanwake]

Right, I understand that it's the spyware, but Adaware isn't helping if in removing the spyware, it removes something that the spyware changed which is needed for network connection. At the very least, I need to identify which files not to remove until I find a way of restoring a clean copy of those files.

 

[RandomFool]

I believe ad aware 6 has a back up of whatever you selected to move. At least on my computer it just quarantined whatever I chose to remove. I didn't even know about it until I found it accidentally. you might want to try checking under quarantined objects.

 

[sandmanwake]

Right. It does have a quarentine feature, but that's sort of like having to choose between the lesser of two evils--slow computer that crashes often but internet works or a computer that won't crash, but you can't get on the internet. There have also been a few people who instead of quarentining the files, delete them automatically, so that doesn't help them.

So no one has run into this yet I take it?