Adata SX6000 M.2 SSD running at 80 degreees Celsius? is this normal? Help!

[AnitaPeterson]

Hi there,

I just bought this ADATA M2 NVMe as additional storage in my laptop.
But upon turning on the machine, CrystalDiskInfo is showing the new SSD runs at 80 degrees Celsius!
The other two (one of which is the OS) barely reach 30 Celsius. But they aren't NVMe.
The most curious fact is that I used the laser thermometer on it, and that temperature is nowhere to be found on the surface. I barely see 30 degrees here as well.

What's going on? Do I have a bad product?

 

[LTC8K6]

It's probably wrong. 80C would cause a lot of throttling, I'd think.

Maybe you could try some other software to see if you get a different reading?

If it has a heat sink on it, you might check to see that it's attached properly.

Does it bench okay?

 

[LTC8K6]

ADATA has their own SSD toolbox. Try that out.

https://www.adata.com/en/ss/software-6/

 

[bbhaag]

What is the model of laptop? Also when you shot your laser thermometer at the drive was the cover on or off the laptop? It has been my experience that NVME m.2 drives suffer a lot from inadequate cooling. Perhaps your laptop does not have adequate air flow to provide proper cooling for the drive.

As a reference my BPX 480 drive idles at 60*C in my desktop with a typical push pull fan configuration but if I use Afterburner to keep my gpu fans at 30% my drive idles at 47*C. As you could probably guess because of my mainboard layout hot air is trapped between my gpu and my drive. Keeping my gpu fans active helps circulate the hot air away from the drive and results in cooler temps for my drive.

 

[AnitaPeterson]

The laptop is one of the Overpowered 17-inch machines.

The temperature was measured with the cover off, and I even touched the chips with my fingers - not even warm!

I left the machine running, copied some files to that drive, and within the space of an hour, I saw the temperature in Crystal Diskinfo flick from 80 to 78 to 29, back to 77 and so on. These are sudden changes, no discernible pattern. At this point I'm just going to assume there's something wrong with the way the temperature is measured.

I didn't bother benching it, but I saw really nice transfer speeds in Teracopy (~130 MB/s).

Very strange. The M2 SSD next to it is not NVMe, and it runs at 28-30 degrees constantly.

 

[LTC8K6]

ADATA says the max operating temp is 70C, so I think if it was actually at 80C it would be throttling hard.

Did you try the ADATA diagnostics?

 

[AnitaPeterson]

I did not try the Adata diagnostics program yet... That's next on my "to do" list, this evening.

I did call Adata's customer help line, and all I got from them was that I should atatch the heatsink to the drive. I did... but the "heatsink" is nothing more than a flat aluminum piece with some thermal glue, which is supposed to be applied to the memory chips.

Then I went to the store where I got the SSD, and they said it's normal for this NVMe model/brand to be hot.

I'm mostly worried about excessive temperatures damaging my m2 port/motherboard, than anything else.

 

[LTC8K6]

You can buy a better heatsink with fins for not much money, if it will fit in the space allowed.

Just search for M2 heat sink. You'll get a lot of choices.

 

[corkyg]

If you could touch the chip, it was nowhere near 80C. Seems to me CrystalDisk is simply wrong.

 

[AnitaPeterson]

If you could touch the chip, it was nowhere near 80C. Seems to me CrystalDisk is simply wrong.

That would be my guess as well, seeing that it jumps like crazy from 80C to 32C and back within a couple of minutes.... weird, in any case...