Acer launches PixelPerfect guarantee

[klah]

Acer claims it is the first company to offer the perfect pixel policy on its entire LCD range

Undaunted by the prolonged LCD panel shortage, LCD vendors are raising the bar on standard LCD pixel defect replacement policy.

In the latest move, Acer has launched a PixelPerfect Guarantee across its entire range of notebooks and LCD monitors.

Australia is the first country to receive Acer?s zero imperfect pixel policy which guarantees that any Acer desktop LCD, standalone LCD or notebook LCD that contains one imperfect pixel will be replaced under the vendor?s two-hour Commitment Warranty Express service.

I believe Acer sources panels from Fujitsu.

 

[MercenaryForHire]

:Q

Isn't BenQ = subdivision of Acer?

- M4H

 

[Crusty]

two-hour Commitment Warranty Express service.

:Q

 

[klah]

Originally posted by: MercenaryForHire
Isn't BenQ = subdivision of Acer?

BenQ was spun-off from Acer in 2002.

 

[ViRGE]

Realize guys that if they're offering this kind of guarantee, their panels will likely cost more than similar sized panels from other companies.

 

[Tab]

That may be true, however does this policy also go in affect with dead-subpixels?

 

[axemanxt40]

Still a pretty impressive policy I think .

 

[Wolfsraider]

worth paying for imho

 

[0roo0roo]

atleast for online purchasing or if you feel like waiting in return lines

 

[Abhi]

More companies will follow... i hope...

 

[ai42]

Yes this is very cool. But if you think about it Acer isn't really losing money. If they get a monitor with a bad pixel they will just refurb it.

Dead pixels happen when one of those million + solder points onto the LCD array gets a bad connection somewhere. So basically you get a microscope and fix it. Of course there is a certain amount of time and effort into doing that but its likely cheaper than buying a new pannel.