Abrasive

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Exterous

Super Moderator
Jun 20, 2006
20,585
3,796
126
It also sucks to ask a complex question, and explain the situation in three detailed paragraphs, and get a response that contains no more than 7 words.

Or asks a question answered in the second sentence. I find this happens a lot with support vendors.

I sent about a 10 page response to a yes/no question recently. :D I got a "I just need a yes or a no." After I responded, then I got the expected follow-up questions. I referred to the original email: "I expected those follow-up questions and answered them in great detail in the original email."

I can't help but wonder if this was math, pizza, goat or some other interesting project related

Op, it's called communicating. You repeat what they asked in a DIFFERENT form and answer yes or, no. That is how you let them know you understood what they asked you.

These aren't rocket science questions though:

"So if I click here it will generate the report?" and included a picture of the button
"Yes"

If it was even remotely complicated or difficult sure but a lot of the stuff is incredibly straightforward
 

BarkingGhostar

Diamond Member
Nov 20, 2009
8,410
1,617
136
A couple of times I was short in my answer and without emotion. This means I didn't sugar coat it and the offended party, both women, took it as a negative to complain to my boss.

I've been called a robot at times and this is because I give direct answers to direct questions and not play the human side of the game. Honesty always get's me into hot water.

I once had a woman upset because in an email to someone else I presented her org as being ignorant to some known facts. I didn't mean anything negative about them, but just that 'they were unaware' of the facts.

I had to apologize and chose to rephrase my words of their not having having the information and chose to use the Merriam-Webster dictionary definition of ignorant. They were much happier, although apparently ignorant of what I just did.
 

surfsatwerk

Lifer
Mar 6, 2008
10,110
5
81
I always end emails with a "thanks" or "please get back to me if you need anymore help".

I feel like a dipshit for doing it, but such is the way of the world.