It also sucks to ask a complex question, and explain the situation in three detailed paragraphs, and get a response that contains no more than 7 words.
Or asks a question answered in the second sentence. I find this happens a lot with support vendors.
I sent about a 10 page response to a yes/no question recently.I got a "I just need a yes or a no." After I responded, then I got the expected follow-up questions. I referred to the original email: "I expected those follow-up questions and answered them in great detail in the original email."
I can't help but wonder if this was math, pizza, goat or some other interesting project related
Op, it's called communicating. You repeat what they asked in a DIFFERENT form and answer yes or, no. That is how you let them know you understood what they asked you.
These aren't rocket science questions though:
"So if I click here it will generate the report?" and included a picture of the button
"Yes"
If it was even remotely complicated or difficult sure but a lot of the stuff is incredibly straightforward
