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Abit NV7m + Dial up modem....help!

G

Gerbil333

Diamond Member
If you have an NV7m and dial up, what modem are you using?

I built a computer for someone with these parts:

Abit NV7m
Athlon XP 2000+
Mushkin 512mb PC2100 DDR
Seagate Barracuda IV 40gb ATA100 hd
Plextor 40/12/40 CD-RW
Iomega 100mb ZIP drive (from their old computer)
Floppy drive
2 USB ports in front of case
350 watt AMD approved power supply
Windows XP Pro

It worked perfectly at my house on my network. They put a US Robotics 56k modem in it, and the modem won't get any dial tone -- I've tried all kinds of settings. I took the modem out and put it in one of my computers and plugged it into the EXACT SAME cord on the SAME phone outlet at their house...it worked flawlessly.

I hear the modem make a click noise once like it's about to wait for the dial tone, but then nothing happens and it reports no dial tone. I tried forcing it to not wait for dial tone, and then it dialed, but then nothing happened. I tried again while listening to the line with a phone...the modem dialed but all I heard on the phone was a dial tone.

Has anyone had any trouble like this? If so, do you have any solutions?
 
normally when you change your modem over XP assigns it as the main modem to dial out with , but sometimes you need to specify the modem to use .

I take it the correct drivers are installed for the modem ?

Is the phone cable ok they are using to connect with ?

I know the last 2 ? are obvious but .... you never know 😀

 
It is using the correct modem, I'm using the correct drivers, and the phone cord is plugged in properly. I've said before: I put the modem in another computer and it worked fine (same OS, same phone jack & cord, same drivers).

When it's in the Abit NV7m system, I hear it click on when I choose to call the ISP, but it doesn't get a dial tone (I can't hear one either). I tried unchecking the "Wait for Dial Tone before dialing" box and then the modem would dial, but nothing would happen after that. So, I picked up a phone and listened while trying again. On the phone I heard nothing but the dial tone...but I heard the modem click on and start dialing...and the phone was even PLUGGED INTO the modem! WTH?
 
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