Abit KR7-A Problems, Won't Post!!!

[Bana]

My cousin's new KR7-A System won't post. He has tried everything including changing out video cards, power supplies, cpu's and ram types/modules.
He's tried non-agp, AGP cards, ddr, non DDr ram and different monitors. The only thing that he can figure is a defective motherboard.

The only anomaly he has had is without RAM in the motherboard the board gives a BIOS beep. Other than that there is no response. Also on the motherboard there is a reset button activity light and when the reset button is pressed, the light doesn't turn on.

Any suggestions besides returning? And how would I go about returning it? Calling Resalers? or Manufacturer? RMA number etc...

Thanks in advance for the help


Bana/HornetOne:frown:

 

[ddeder]

Make sure the mobo is not grounded to the case. The easiest way to do this is to try booting with the mobo out of the box. Be very careful when you do this...

 

[Bana]

An update to the situation:

It has been determined that It might not be the motherboard and could possibly be the ram. The new development in the story is that the motherboard is now giving a BIOS beep when booting up, the sound is a long beep and then a long pause that repeats itself.

Would this indicate a damaged mobo or ram? Or something else. We are beggining to think that this might have initially been caused by him inserting the RAM in backwards although unsure because the RAM goes in both forward and backwards (shallow DIMM sockets).

Another potential problem is that the Athlon 1900+ XP seems to be running extremely hot almost like the motherboard is supplying excess voltage. He ran it without a heatsink for LESS THAN 5 sec. to see if it would post and the thermal paste started boiling.

We have not yet tried your method of moving the mobo out of the case.

Thanks again

 

[DIRTsquirt]

Man I feel your pain.. under no circumstances should you run a AMD without a heatsink... go look at the video at tomshardware.. LOL
I would remove the board from the case and set down the pink sponge that came with the board on a flat surface and install the ram it takes some pressure with this board mine actualy "popped" when seated. it sounds like it aint seated...
Put the board on the box with the pink foam and install video card hook up powersupply and see if she will boot..
Most of the time it a matter of the ram not being seated..
I hope you havent damaged your Processor.. I got a Retail Box and there was a piece of paper that came with it stating that under no circumstances should this be energized without a heatsink.... even for a second to test
good luck!

 

[Bana]

Okay we tried it completely Isolated and it still doesn't work. I hope the CPU isn't busted but the mobo still won't work with another CPU that is proven to work (on another system). Does anyone know what this kind of BIOS error means?

Thx again

 

[WarCon]

The guides didn't stop him from inserting the ram in backwards? Or did he bust off the guide tab by pushing too hard. If he pushed hard enough to bust the ram guide off (which should of kept him from inserting the ram in backwards and getting it to seat at all). If he did manage to bust that tab he probaby flexed the pcb of the mobo so violently that he probably managed to bust the lans.

I know you probably know now, but seeing if a system with post without a heatsink will only work on a P4 or mobile processor now. (I am not sure if the PIII will or not, so it isn't worth risking it).

I am guessing that your mobo is broken and its almost sure your processor is too. I would get replacements. (I can't recommend RMAing in good conscience since it was user error that broke at least the processor - call it a lesson and never ever pay that little attention when building a system again or pay a few bucks and get your local professional to build it for you.)

There aren't any real shortcuts in building systems, I don't do any intermediate testing (except making sure my watercooler didn't leak before I put it in.) when I build them. I just do it right the first time and I haven't had to do more than a little bios adjustment to get everything working correctly for a long time now. Not because I am good, but because I learned how to do it right and don't deviate from that procedure. So think of this as an expensive lesson and don't ever build a system in a hurry.