A riddle, some part malfunctioning but which one?

Etsudo

Junior Member
Nov 5, 2013
4
0
0
Hi guys!

Some part in my computer is clearly evil and corrupt and I can't figure out which one it is since my technical knowledge is not that great. I write hoping that you could help me point which one I have to substitute.

1. Problems
The basic problem is that despite the rig being decent, the performance is dreadful and it's getting worse every month. Something was probably wrong right from the start, but because I had Radeon 5450 I didn't play any games to really test it out and I attributed its horrible performance to poor graphics card. When I bought Radeon 6950, it became clear. Despite operating on a 1280x1024 monitor (so all games set to that resolution), framerates were terribly low and I know for sure that similiar rig should max everything and still produce 60fps+. Not only that, but there was a pattern in it: significant drops came when there was more action on screen, but sometimes they triggered randomly and the cut was about half fps of what my base fps in these games was. Bulldozer's stock cooler is a complete ass and my processor temperatures were getting high, so I thought that's the problem and bought a highly praised 212 Evo. Unfortunately, nothing's changed so I took my computer to the shop I bought it in and asked them for help. They tested it for 2 weeks and first wanted to give it back to me saying everything is ok and I had to install San Andreas to show them that no, frequent drops to 20fps in a 2005 game on a 6950 may not be ok by some standards. After one more week, these experts gave the computer back to me, saying that they can't find a solution and don't know what's wrong...

I didn't have money (and needed some), so I decided to leave it be and sold my graphics card and get back to 5450. Outside games, the system worked flawlessly and I didn't have much time anyway so no biggie. After some time though, the system started loading awfully slow, every operation started to take ages, ie. today unpacking of 1 file in a 1gb rar file took 15 minutes. When moving files in between partitions, I get like 1mbps speed at best and I can't even watch a low quality movie while files copy, nor do anything else because everything just freezes. Blue screens started appearing in random moments, my internet download speed now tops at around 2.4 megabytes per second (my max is 4 megabytes and it NEVER goes below the limit so computer is to blame for sure).


2. Here are my specs:

motherboard: Asus M5A78L-M LX3
processor: AMD Bulldozer FX-8120
memory: Patriot 4GB RAM DDR3
power unit: OCZ ZS 550W
hard disk: irrelevant (see below)
graphics card: irrelevant (see below)


3. What I did to find what's wrong, nothing on that list helped

- some problems described above may be due to my harddisk being old, but I have another one, so I installed system and games to test it, exactly the same problems emerge so despite occasional slowdown my harddisk is not the issue here
- I had Radeon 5450, 6950 and now I got a really cheap 6770 - same problems, just obviously different average framerates
- many different graphic cards drivers tested on each card
- programs that test graphic cards performance show framerates that you would expect from those cards. a friend told me that it loads those tests entirely into cards (no ram and hard disk used). I guess this means the PCI-E slot in my motherboard is not to blame
- no viruses, malware of any kind etc.
- few system reinstalls, all Windows 7 but few different versions. tested fresh and with installed programs, same issues.
- disabled energy saving on cores/threads and disabled energy saving in general
- reduced devices to 1 hard drive; disconnected second hard drive and dvd in case the power supply didn't provide enough power
- played around in BIOS with Bulldozer's unique features, played with few general values with help of some good guides, but since I am not an expert, I didn't want to mess anything up and stopped at that - nothing helped anyway, I have put all values to default. absolutely no change on any setting

4. Read outs

During today's slowdown while moving files from one partition to another, here is the read of voltages on HW Monitor. I thought the stressed read could be more valuable.

http://imgur.com/8Td1KV0

Cpu-Z reads (not during stress, just mp3 player working):

http://imgur.com/9jP7TR8
core speed jumps between two values: 1400mhz and 3400mhz

http://imgur.com/8sBSt90

http://imgur.com/lVOfZmO

http://imgur.com/xo4rf3j


I would be super grateful if you could find the source of the issues I'm having with my computer, as the clock is ticking until GTAV finally sees the light of day on PC and I have.... to play........ this game............

If you need any other reads or benchmarks, let me know and I'll provide screens.

Thanks in advance!
 
Last edited:

denis280

Diamond Member
Jan 16, 2011
3,434
9
81
memory: Patriot 4GB RAM DDR3 power unit: OCZ ZS 550W
the ocz and the ram are in my target. first the psu.you should try with another one OCZ have a bad reputation.and the ram.what kind of patriot is it.your timing is too high.you have to change it in the bios from auto to manual. and set the timing to 9-9-9-27
 

chusteczka

Diamond Member
Apr 12, 2006
3,399
3
71
Motherboard: Do you have the 4-pin cpu power plug connected properly? Is the main 24-pin power plug connected properly?
Asus M5A78L-M LX3 Desktop Motherboard - AMD 760G Chipset - Socket AM3+

RAM: As denis mentioned, what are the model #? Can you provide a link to a product description such as on NewEgg? I see your timings are set at 11-11-11-28, probably too high. Can you reset to default?

This is what I found for your memory but it is laptop memory.
Google.com - site:newegg.com patriot 12800 psd34g16002
http://www.newegg.com/Product/Produc...9SIA0ZX1HP3007

PSU: Your HWMonitor screenshot shows low PSU voltages. The PSU appears to need replacement. Get a 600-650w, a good brand. Honestly, the power supply affects the operation of all the other components, get a good one. Rosewill works fine, Fortron, Antec, Seasonic. Get something on sale, prices change daily.
NewEgg.com - Power Supplies

BIOS: Have you altered any of the default settings? What are your CPU and Memory settings? Please provide anything other than Default settings.
 

alzan

Diamond Member
May 21, 2003
3,860
2
0
Agree with chusteczka and denis280 on PSU and/or RAM.

OP, since you state that the system has never worked right from the start and that you've done several reinstalls I just wanted to ask; when you reinstall do you load the chipset drivers from the CD that came with your motherboard? That should be done immediately after installing Windows and before any other software gets installed.
 

chusteczka

Diamond Member
Apr 12, 2006
3,399
3
71
OP, since you state that the system has never worked right from the start and that you've done several reinstalls I just wanted to ask; when you reinstall do you load the chipset drivers from the CD that came with your motherboard? That should be done immediately after installing Windows and before any other software gets installed.

Ha, yes! Chipset drivers, very important.

Make sure to look up and install the proper drivers from here:
http://support.asus.com/Download/Options.aspx

Asus M5A78L-M LX3
 

Etsudo

Junior Member
Nov 5, 2013
4
0
0
Thank you so much for responding guys!

It appears I have been a victim of a cruel crime. Yesterday I found out that OCZ went bankrupt and was bought by Toshiba, which canceled warranties for most of its products (including power supplies). When I brought my computer to the shop, had they confirmed the defect of this device, they would have to give me back my money from their own pockets, I believe. They said they don't know what's wrong with my computer, but if they would really check, they would quickly find out that it's the power supply that's at fault because of the low voltage that one of you pointed out. They played dumb to prevent that and now despite the gear still being on warranty, the shop no longer exists and I have nowhere to go with my defected hardware. I'm no longer buying from cheap less popular stores, that's for sure ;)

Again, thanks for your help, now I know which part I need to change.
 

mikeymikec

Lifer
May 19, 2011
21,005
16,251
136
That's a crazy high hard drive temperature you've got there! It's 20C higher than I would expect a hard drive to get while just running yet idle, and >10C more than I would expect if it was under load.

What sort of temps are you getting outside where you live, and the indoor temp where the PC is situatied?