A question by a retailer about warranties and customers.

[herm0016]

working in the oil fields, a lot of our guys like wolverines and the industrial series from lacrosse. I wear wolverines partly because WWW is based near my home town and have been wearing their shoes and boots for many years without quality issues. We used to get a ticket worth $120 towards new boots to spend at a local place, but now we have to order them through the company to use our boot allowance. It was much better when we could support the local guys and use a bit of our own money to get exactly what we wanted, instead of the limited choices we can order now.