Tell me your guys on opinion on this and what I can do about it.
I sold a guy a sealed roomba robotic vaccum on ebay for $300. I went to test out the unit before I shipped to make sure it wasnt defective and it what do you know it is. I had to ship it back to the company and wait 2 weeks for a replacement. I told the buyer this yet he filed a claim through paypal for his money back. He won the claim WHILE the unit was in transit to his home. He ended up keeping the money and the roomba and not giving me a penny back. Paypal is not being to helpful as they stick to the fact the guy won the claim. Anything I can do?
I sold a guy a sealed roomba robotic vaccum on ebay for $300. I went to test out the unit before I shipped to make sure it wasnt defective and it what do you know it is. I had to ship it back to the company and wait 2 weeks for a replacement. I told the buyer this yet he filed a claim through paypal for his money back. He won the claim WHILE the unit was in transit to his home. He ended up keeping the money and the roomba and not giving me a penny back. Paypal is not being to helpful as they stick to the fact the guy won the claim. Anything I can do?