A little help here

[dullard]

Originally posted by: ManyBeers
it only encourages customers to notice if they DID NOT get a receipt.

Ok, I'll try one more time. What happens if they did not get a receipt? What does the customer do next?

Please, please, please answer this post.

 

[ManyBeers]

Originally posted by: dullard

Originally posted by: ManyBeers
As a customer I would try and distract the employee's attention in some way and maybe they will forget about the receipt.

Ok, think this through. You succeeded in distracting them. You succeeded in giving them cash without using the register. Now, what is your next step?

Call the manager and tell him/her you purchasd item but the employee did not give you your receipt. What do you mean "You succeeded in giving them cash without using the register"?
Just because you didn't get a receipt handed to you , that does not mean the register wasn't used.

 

[BigJ]

Originally posted by: dullard

Originally posted by: ManyBeers
it only encourages customers to notice if they DID NOT get a receipt.

Ok, I'll try one more time. What happens if they did not get a receipt? What does the customer do next?

Please, please, please answer this post.

The customer whips out his 9mm, points it at the Cashier, and then goes "Gimme my money back b!tch, this meals on you!." Then he tells ManyBeers to turn-around, drop his drawers, bend over, and squeal like a piggy.

 

[ManyBeers]

Originally posted by: BigJ

Originally posted by: dullard

Originally posted by: BigJ
And it also is causing the customers to force the employees to give them receipts. What don't you understand about that?

I'm stumped, I think we need to give up. ManyBeers just cannot understand this topic today. Maybe tomorrow he'll come back and answer my question and then he'll understand it.

If my edit doesn't get through to him, I'm done. I don't know how else to explain it.

See ya.

 

[dullard]

Originally posted by: ManyBeers
Call the manager and tell him/her you purchasd item but the employee did not give you your receipt.

IE, you indirectly just asked the manager for a receipt. Your question is answered.

The point of involving the customer is so that the manager knows about ALL transactions. You asked why the customer would want to be involved. This answers why the customer wants to be involved. The customer now completed the information circle that was broken when the employee pocketed the cash.

 

[Thraxen]

Originally posted by: ManyBeers
Call the manager and tell him/her you purchasd item but the employee did not give you your receipt. What do you mean "You succeeded in giving them cash without using the register"?
Just because you didn't get a receipt handed to you , that does not mean the register wasn't used.

So what? Sure, the cashier can forget to give you the receipt even though they used the register, but that's not the main point of the sign. The sign is there to prevent employees from taking the money and not using the register and then pocketing the money. The reason it works is because it raises the likelyhood that the customer will ask about the lack of a receipt. This isn't difficult to understand.

 

[ManyBeers]

Originally posted by: dullard

Originally posted by: ManyBeers
Call the manager and tell him/her you purchasd item but the employee did not give you your receipt.

IE, you indirectly just asked the manager for a receipt. Your question is answered.

Really, well I don't know all the laws on advertising but I'm pretty sure if you got past the register without a receipt the store would be liable to honor their claim.

 

[dullard]

Originally posted by: ManyBeers
Really, well I don't know all the laws on advertising but I'm pretty sure if you got past the register without a receipt the store would be liable to honor their claim.

In reality, they'd just print you a receipt and the claim is honored. But that is besides the point (false advertising laws are the most misunderstood laws - they allow one business to sue another, customers cannot sue for false advertising). You asked why the customer would want to be involved. Then you said the customer would want to be involved to attempt to get free stuff. You answered your own question.

 

[Thraxen]

Originally posted by: ManyBeers
Really, well I don't know all the laws on advertising but I'm pretty sure if you got past the register without a receipt the store would be liable to honor their claim.

I'll agree with you there. Despite Dullard's earlier claim that the customer never wins, in my experience most places honor those signs if you aren't given the receipt upon completion of the transaction.

 

[dullard]

Originally posted by: Thraxen
Despite Dullard's earlier claim that the customer never wins, in my experience most places honor those signs if you aren't given the receipt upon completion of the transaction.

But ManyBeers was arguing that the customer would NOT want to mention the receipt. How can it be honored if the customer isn't involved?

 

[Thraxen]

Originally posted by: dullard

Originally posted by: Thraxen
Despite Dullard's earlier claim that the customer never wins, in my experience most places honor those signs if you aren't given the receipt upon completion of the transaction.

But ManyBeers was arguing that the customer would NOT want to mention the receipt. How can it be honored if the customer isn't involved?

I was referring to this:

That is the beauty of this sign. The consumer NEVER wins in this situation. (a) You mention a receipt and just get a receipt printed and get nothing or (b) you have no proof that you bought it there and get nothing.

It is the PERCEPTION that they may get something that makes consumers mention the receipt. And the whole scheme works.

You seem to be saying that businesses that use these signs never actually give you anything for free, they instead just print the receipt if the customer mentions that they didn't get one. That has not been my experience.

 

[dullard]

Originally posted by: Thraxen
You seem to be saying that businesses that use these signs never actually give you anything for free, they instead just print the receipt if the customer mentions that they didn't get one. That has not been my experience.

But if ManyBeers was correct, they wouldn't want to mention the receipt at all.

In my experience, they just print the receipt if the employee was stealing (he/she just says he hasn't finished the transaction yet, puts the cash in the register, and gets the receipt). I guess employees in your area just like to be caught with cash in their pocket.

 

[BigJ]

Originally posted by: dullard

Originally posted by: Thraxen
You seem to be saying that businesses that use these signs never actually give you anything for free, they instead just print the receipt if the customer mentions that they didn't get one. That has not been my experience.

But if ManyBeers was correct, they wouldn't want to mention the receipt at all.

In my experience, they just print the receipt if the employee was stealing. I guess employees in your area just like to be caught.

Or people just forget to give them the receipt?

 

[ManyBeers]

Originally posted by: Thraxen

Originally posted by: ManyBeers
Really, well I don't know all the laws on advertising but I'm pretty sure if you got past the register without a receipt the store would be liable to honor their claim.

I'll agree with you there. Despite Dullard's earlier claim that the customer never wins, in my experience most places honor those signs if you aren't given the receipt upon completion of the transaction.

Thank you .

 

[dullard]

Originally posted by: ManyBeers
Thank you .

You are welcome. 😉

 

[ManyBeers]

Originally posted by: dullard

Originally posted by: Thraxen
Despite Dullard's earlier claim that the customer never wins, in my experience most places honor those signs if you aren't given the receipt upon completion of the transaction.

But

ManyBeers was arguing that the customer would NOT want to mention the receipt. How can it be honored if the customer isn't involved?

The customer will only mention the lack of receipt AFTER the transaction is complete and he is past the register or out the door.

 

[dullard]

Originally posted by: ManyBeers
The customer will only mention the lack of receipt AFTER the transaction is complete and he is past the register or out the door.

So what? The timing doesn't matter. What matters is that the customer gets involved and gives a record of the transaction.

Thus the customer WANTS to mention that there was a transaction and a lack of a receipt. The customer WANTS to be involved. Why? Because of the chance of free stuff. Duh. That is WHY the customer wants to mention the receipt (after the transaction).

I think that is your confustion. The customer doesn't want to mention it DURING the transaction. He/she wants to mention it AFTER.

 

[ManyBeers]

Originally posted by: dullard

Originally posted by: ManyBeers
The customer will only mention the lack of receipt AFTER the transaction is complete and he is past the register or out the door.

So what? The timing doesn't matter. What matters is that the customer gets involved and gives a record of the transaction.

Thus the customer WANTS to mention that there was a transaction and a lack of a receipt. The customer WANTS to be involved. Why? Because of the chance of free stuff. Duh. That is WHY the customer wants to mention the receipt (after the transaction).

I think that is your confustion. The customer doesn't want to mention it DURING the transaction. He/she wants to mention it AFTER.

You won, have a nice day.

 

[ManyBeers]

Originally posted by: ManyBeers

Originally posted by: dullard

Originally posted by: ManyBeers
The customer will only mention the lack of receipt AFTER the transaction is complete and he is past the register or out the door.

So what? The timing doesn't matter. What matters is that the customer gets involved and gives a record of the transaction.

Thus the customer WANTS to mention that there was a transaction and a lack of a receipt. The customer WANTS to be involved. Why? Because of the chance of free stuff. Duh. That is WHY the customer wants to mention the receipt (after the transaction).

I think that is your confustion. The customer doesn't want to mention it DURING the transaction. He/she wants to mention it AFTER.

You won, have a nice day.

 

[ManyBeers]

I'l try to sum up here: This sign "Your purchase free if you don't get a receipt" posted at a cash register is used by store owners to enlist it's customers in the fight against employee theft by encouraging customers when they have made a purchase and Were Not given a receipt to report this to the Manager of the store and claim their free item, and at the same time Encouraging employees to be sure and Give all customers their receipts. In this way the store owner is reasonably certain of having a record of all transactions even though he may have to give away some free items. Any employee that "forgets" to give a receipt too often would be quickly rooted out and canned.

I wish I hadn't started this thread. But I did.

 

[Schfifty Five]

Many Beers,

I understand what you are confused about and I think your posts are all valid as are Dullards.

What I think the article should have said is "...makes the customer want a receipt SO THAT HE CAN GET HIS FREE ITEM".

The way the article originally states it makes it sound like the customer just wants to let the cashier know that he didn't get a receipt, thus nullifying his free stuff. I mean who in the right midn would go "hey dude, remember to give me a receipt or my stuff is free...", yeah no one would want to remind the cashier about that which is exactly what that line in the OP sounds like.

But like Dullard said, it's to prevent theft from employees...and again if they said what I wrote in the beginning, it'd make more sense...at least to me.

 

[ManyBeers]

Originally posted by: Schfifty Five
Many Beers,

I understand what you are confused about and I think your posts are all valid as are Dullards.

What I think the article should have said is "...makes the customer want a receipt SO THAT HE CAN GET HIS FREE ITEM".

The way the article originally states it makes it sound like the customer just wants to let the cashier know that he didn't get a receipt, thus nullifying his free stuff. I mean who in the right midn would go "hey dude, remember to give me a receipt or my stuff is free...", yeah no one would want to remind the cashier about that which is exactly what that line in the OP sounds like.

But like Dullard said, it's to prevent theft from employees...and again if they said what I wrote in the beginning, it'd make more sense...at least to me.

Right, I agree case closed.