7970 not waking up from sleep

[CList]

Just for the record I have the same problem, and I am not using MSI cards or MSI overdrive. I have 2X Sapphire 7970 (in crossfire), dual monitors (both plugged in to the same card), no over clocking, and standard AMD drivers (CCC v 2012.0119.1236).

Again, wish I had a solution for it. During the next few days I'm going to start playing around with just one monitor, using DVI vs. display port, etc. and see if I can get it to wake up normally.

In my case it seems like it only happens when the PC goes to sleep and then tries to wake up, but after reading this thread, maybe it's just the monitor going to sleeps that causes it. I'll experiment and report back...

Cheers,
C.

 

[VulgarDisplay]

I read last night on some forum that using the DVI hookup on your GPU causes this to happen. I can't remember where I read it, but I am going to try using HDMI tonight to see if that fixes this issue.

 

[The2ff]

I have this issue with the current recommended driver. Any driver previous to this worked fine. I am not infront of my machine to get the version but it is the one offered on AMD's website. I now avoid using sleep and simply shut down as the gains these drivers provide are enough to deal with this bug for now.

 

[djnsmith7]

I'm using the 12.2 Pre-Certs & latest CAP for a 2nd time (uninstalled, cleaned, re-installed) & they fixed the sleep issue. I may or may not stick with these drivers...

 

[protivakid]

Did new driver's solve this issue for you guys? As I am discovering is seems my x58 & GTX 670 have the same problem resuming from S3 sleep. People say it has to do with my EVGA mobo not being able to properly handle video cards with larger onboard memory. Just wondering if it was the same story for you AMD guys that have cards >1GB of memory and x58 (especially EVGA) motherboards.

 

[VulgarDisplay]

Drivers fixed this a while ago. In my case it was also partly due to a slightly unstable overclock.

 

[iCyborg]

Did new driver's solve this issue for you guys? As I am discovering is seems my x58 & GTX 670 have the same problem resuming from S3 sleep. People say it has to do with my EVGA mobo not being able to properly handle video cards with larger onboard memory. Just wondering if it was the same story for you AMD guys that have cards >1GB of memory and x58 (especially EVGA) motherboards.

I have 7950 and no problems so far, 12.6 being the only drivers I've had.
I'm like you in the other thread - this is really an essential feature for me. I've become too used to having all the documents and programs open in 2-3s, instead of waiting to boot and then opening them again. And I have SSD.

I have Asus P6T, not EVGA.

 

[ButtMagician]

This might be unrelated, but I had exactly the same problem when I disabled "AMD External Events Utility Service".

 

[protivakid]

I have 7950 and no problems so far, 12.6 being the only drivers I've had.
I'm like you in the other thread - this is really an essential feature for me. I've become too used to having all the documents and programs open in 2-3s, instead of waiting to boot and then opening them again. And I have SSD.

I have Asus P6T, not EVGA.

I'm beginning to wonder if this problem is more my EVGA x58 board than all x58 boards. I plan to test my video card on my buddy's P6T SE tomorrow. If it doesn't do it on his my EVGA board is out the window!

 

[blanketyblank]

When shopping for some mini dp to dp cables I saw some people claim that bad cables were the culprit, and getting better ones fixed it.

 

[peonyu]

This happens to me alot. I have my system hooked up to the monitor through DVI and a HDTV hooked up by HDMI, I installed the new drivers a few days ago and havn't had a problem since [knocks on wood]. As far as afterburner goes I have that to but it has autodisabled itself since it updates so often and I never updated it...AB is not the issue, its drivers.

Also I have noticed that rarely the same issue would occur if you alt-tabbed out of a game that changes the resolution. Though that is very rare, hopefully everything is fixed now.

 

[7870Man]

Were any of you able to come up with a resolution to this issue?

I have a Gigabyte 7870 on dual displays (one via DVI to DVI, the other with MiniDP (gpu side) to DVI (monitor side)) and I keep having this issue.

Any time I set the monitors to go to sleep (computer stays on always) the monitors will wake back up after a few minutes and show me a black screen with a cursor. If I move my mouse, the screen returns to normal and my desktop shows up as if it never happened.

This prevents my monitors from idling off and I am not sure whats causing it. Also before this happens I've noticed my GPU's fans first come to a complete stop, then start spinning up, then slowing down, then spinning up again. Eventually the short spin up increments increase to a full spin up and the displays turn on.

I'm on 13.1 AMD drivers and don't know what else I can do. Could anyone help please?

Thank you.

 

[lavaheadache]

7870Man... that sounds like a name that you are going to regret as time passes

 

[jackstar7]

What I was doing when I had this issue was using AfterBurner to set an OC (or underclock for desktop) and it would prevent the break that makes waking a problem.

I googled for the answer, so I can't give you more info, but if you can use AB it should solve your issue.

 

[7870Man]

What I was doing when I had this issue was using AfterBurner to set an OC (or underclock for desktop) and it would prevent the break that makes waking a problem.

I googled for the answer, so I can't give you more info, but if you can use AB it should solve your issue.

Thanks for responding. I am using AfterBurner but I have noticed that whether I use AB or not, it makes no difference. My 7870 comes factory overclocked to 1100 MHz (vs stock 1000 MHz) and I tried underclocking it down to 1000 MHz again via AB but it still hasn't seemed to make a difference.

I'm not sure I understand the part you said about "and it would prevent the break that makes waking a problem." What does this part mean exactly?

Thank you!

 

[mrnoobiefish123]

Resolved for me.

I had the same problem on a Gigabyte 7970C-3GB rev2.1

This was a brand new build, fresh Win8 install, no OC of any kind on CPU or GPU. Initially i had disable all sleep/hibernate, etc. in control panel's power settings but it didn't work. The monitors would not wake after they turn off (from 10 min idle), but I had a feeling the computer IS still running, just no display. So I remote connected and sure enough, it worked. What I saw was a pop-up message that said something about catalyst control center cannot start.

Fix:
I uninstalled all ati driver/software and reinstalled without the "HDMI Audio Driver" and "Catalyst Control Center" and problem went away. My guess is it has something to do with CCC, because there're other threads with the same issue and even different ATI brands.

At the time of writing, I was using:
AMD Display Driver: 12.1040.0000
Catalyst Control Center: 2013.0328.2218.38225

Hope someone might find this useful.

 

[Makaveli]

I've only had my 7970 for almost a week now.

But i've not seen this issue however i'm only on a single monitor and I overclock only from CCC now I don't have msi after burner install at all.

I'm using 13.4 Cats also and using DVI currently no sleep issues. Would have seen this because I sleep the machine every night before bed.