I bought $600+ worth of computer parts from ZipZoomFly and shipped via FedEx. The tracking said that it was delivered this morning and left at the front door of my house. However, after I got off work there is nothing there. What can I do about this? Do I call FedEx and file a claim or something?
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$600+ shipped package is missing, what should I do?
- Thread starter Azndude51
- Start date
iwearnosox
Lifer
Call fedex immediately, they'll do a driver trace on it. Did you have a sig card on file with them?
NFS4
No Lifer
1) Check back porch/door
2) Wait til the end of the business day. It may show up. FedEx Ground and DHL have the knack (around here at least) to sometimes to say that they have delivered a package when they obviously haven't.
I had an issue about two weeks ago where DHL said that they had delivered a package to my front porch at around 2:00PM or so. I was home at the time, nobody rang the doorbell -- nothing. I checked the status and saw that it was "delivered" so I called DHL and filed a claim. Around 4:30, I leave the house to go somewhere and the package is sitting on my porch. They never rang the doorbell either.
iwearnosox
Lifer
Card on file, probably. Lets them leave packages unattended at the OP's risk.
I just got off the phone with FedEx and they did the trace you mentioned. The CS rep told me that the package was reported as misdelivered and that they're going back to pick it up to deliver it to me in 24-48 hours.
I was pretty scared when I saw that it was marked as delivered on the tracking and that I didn't have it. I thought someone could've stolen it off my porch or something, but I'm glad that worse case scenario didn't occur.
Yeah, that's the one thing that annoys me the most when ordering from electronic sites like ZZF, Newegg, etc. You can order $1000+ worth of stuff and they won't requre a signature to be sure that you received it.
imported_cheapdude
Senior member
Maybe someone took it.
BillGates
Diamond Member
Happened to me with a hard drive from ZZF right before Christmas (it was a gift too!) The FedEx people told me that ZZF did not request a signature on delivery, so according to them it was up to me to work it out with ZZF. I later got called back by the local office and they did the driver trace. The driver remembered delivering a package on my street... In the end, she went back to the house on my street she delivered a package to recently and sure enough, it was mine...my name, my address, etc on it. The person had even opened it. The driver took it and got it back to me.
I'm still pissed that person was such a moron that they'd go so far as opening the package when they could have just brought it down to me, 3 blocks away.
I'm still pissed that person was such a moron that they'd go so far as opening the package when they could have just brought it down to me, 3 blocks away.
I used to live in an apartment complex that would accept packages for tenants and then give you a note that it had been delivered and was available for pickup. Someone took the notice off of our door and got the package for themselves. The apartment complex said it wasn't their fault (how could it NOT be??), and I wound up suing them for it. It was only $60 or so, but I hated those damn people.
They countersued since we broke our lease early, but I won that portion (the re-let the apartment the month after we left). I ended up losing because I couldn't prove, legally, what was inside the package without having someone from the sender there. I wound up getting 50% any item from Harman Kardon (bought a HT speaker package) and cost the apartment complex several hours worth of attorney time to represent them. I was happy. 😀
They countersued since we broke our lease early, but I won that portion (the re-let the apartment the month after we left). I ended up losing because I couldn't prove, legally, what was inside the package without having someone from the sender there. I wound up getting 50% any item from Harman Kardon (bought a HT speaker package) and cost the apartment complex several hours worth of attorney time to represent them. I was happy. 😀
The asshole who got your package probably would've kept it if the FedEx driver didn't go back to retrieve it.
Hopefully the person who got my package didn't open it or anything. Apparently they called FedEx and told them they got someone else's package, so they seem pretty honest. I'm just worried since there I have a Core 2 Duo proc, 8800GTS, and power supply in it.
iwearnosox
Lifer
My neighbor went to jail for 6 months for doing just that. The thread was here at some point I think. 🙂
It's sucks that you didn't win both parts, but at least the apartment complex knows that some of their tenants aren't just going to let the apartment walk all over them.
6 months of jail seems a bit excessive for keeping (stealing) someone's package, but I can't say I feel bad for your neighbor if he/she intentionally didn't try to get the package to the rightful owner.
They were a really crappy apartment complex, and actually, in the end, I made out quite well. For the loss of a ~$50 part, I got $350 off a very nice Infinity sound system which I still have today (only using the satellites as rear channels but still -- this was 1999 or so).
The management was so bad in screening tenants (they just didn't do it actually) that they had prostitutes working in an apartment, drug raids periodically, and lots of theft. Any wonder why we broke our lease and moved elsewhere??? Wasn't like that when we moved in.
thirtythree
Diamond Member
Check at neighbors with same address as you but one street over or with two numbers flipped... that's where my UPS package ended up once.
Nocturnal
Lifer
Well I'm glad it worked out for you. I'd do the same thing. I would call up and say that I received a package not for myself. Just yesterday as I was walking into my working place, this guy dropped $20.00. I picked it up and promptly followed him and tapped him on the shoulder and said, sir, you just dropped this. And kindly gave it back to him. I know Karma. And she knows me. I've experienced insta-karma many of times.
I also was given a $1.00 extra from McDonalds the other day. I had to make sure and read the receipt and sure enough it was a dollar over that I was given due to change. I went ahead and informed the lady and said that you gave me an extra dollar and gave it back.
In regards to that one guy opening the package, there is a chance that he didn't know the package wasn't addressed to him. I'll be honest, I often receive packages and I normally don't look at the name, especially if the package looks to be about the right size of something I'm waiting for. I should look though, as opening someone else's mail is a federal offense.
I also was given a $1.00 extra from McDonalds the other day. I had to make sure and read the receipt and sure enough it was a dollar over that I was given due to change. I went ahead and informed the lady and said that you gave me an extra dollar and gave it back.
In regards to that one guy opening the package, there is a chance that he didn't know the package wasn't addressed to him. I'll be honest, I often receive packages and I normally don't look at the name, especially if the package looks to be about the right size of something I'm waiting for. I should look though, as opening someone else's mail is a federal offense.
cliftonite
Diamond Member
I hate DHL. (I guess more the shipper not requesting a signature) I dont understand why they wouldnt require a signature on expensive items. What happens if the package gets stolen? Or if the person says the package is stolen when it really isnt 😕 I would think that paying the small fee for signature is more economical than dealing with all the other crap that can go wrong.
iwearnosox
Lifer
Sounds like the conversation DHL had with my neighbor. Of course after the "goodbye" part he called the police.
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