5 dead pixels..

[bjc112]

I thought that once the screen has been used ( in the frame of minutes ) most if not all the dead pixels would appear?

Tonight i was installing Rome: Total War and I found 5 on the black screen around the install box..

3 green
1 red
1 blue

All exTREMELY hard to see, even on a black background.. I almost don't want to send it back, but i think i will..

If it was 1 or 2 I can live with it, 5? I don't know.

Does Dell cross ship?

 

[Edward Lee]

5 is the limit with most warranties. I would send it back.. My personal choice.

 

[newParadigm]

send it back!

 

[bjc112]

Originally posted by: Edward Lee
5 is the limit with most warranties. I would send it back.. My personal choice.

I think I will..

Again 1 or 2, i would DEFINITELY keep this monitor.

Best way to go through Dell?

Email? Don't want to talk to anyone from india.

 

[Baked]

You can't talk to anybody in India even if you wanted to now...

Been using a Dell 19" for almost a year now, no dead pixel. In fact, I've used a number of LCDs, Apple Cinema, Samsung, NEC, Viewsonic, Sony, and still no dead pixel. Are you the kind of people who pokes at the LCD thinking it's a giant touch screen?

 

[Tab]

If it bothers you.

Then return it.

 

[uOpt]

Also, if you ever want to sell it you are in trouble with 5 dead pixels when everybody else trying to sell has 0 or 1.

 

[Corporate Thug]

Originally posted by: newParadime
send it back!

 

[cmv]

Originally posted by: Baked
You can't talk to anybody in India even if you wanted to now...

Been using a Dell 19" for almost a year now, no dead pixel. In fact, I've used a number of LCDs, Apple Cinema, Samsung, NEC, Viewsonic, Sony, and still no dead pixel. Are you the kind of people who pokes at the LCD thinking it's a giant touch screen?

You know this for a fact? I believe Dell still has offshore people in India for consumer support. All the business suport was brought back though.

 

[dartworth]

Call or email them. Dell is great with returns.

Just tell them you are unhappy with it. I just retuned a few items. They sent the UPS man right to my house and picked it up...free!!!

I just emailed them to set up the return...too easy.

 

[bjc112]

Originally posted by: dartworth
Call or email them. Dell is great with returns.

Just tell them you are unhappy with it. I just retuned a few items. They sent the UPS man right to my house and picked it up...free!!!

I just emailed them to set up the return...too easy.

Did they send you a new unit first?

I want a new monitor before I send this one back.

support@dell.com?

 

[bjc112]

waited on hold for over an hour..

Where is the Service TAg?

the serial is too long

REv A00 is not it..

WTF?

Email i guesS?

 

[bjc112]

Up...

I was just rereading the long thread in the Video forum..

It seems the last 4 or 5 people are on their 3rd and 4th replacements still with dead pixels..

Makes me wonder if i should just stick this out..

Again, Only on a black background, and even then I cannot see them from my seat..

 

[jpeyton]

Originally posted by: bjc112Again, Only on a black background, and even then I cannot see them from my seat..

If you can't see them, don't bother.

 

[bjc112]

Originally posted by: jpeyton

Originally posted by: bjc112Again, Only on a black background, and even then I cannot see them from my seat..

If you can't see them, don't bother.

I was just thinking that too..

If i set the background to solid black, I can't see them.


I did buy it through the Tech Shop at work, so i do have Carry In replacement.. Guess i'll hold onto it.

 

[h3nG]

check to see if you have backlight problem...

this replacement i got has hardly any to no backlight problem. backlight issue in my opinion is a lot more distracting and noticeable than dead/stuck pixels. because you can see it from any distance in dark backgrounds. anyways...there's more dust on my screen than dead/stuck pixels, and i am always too lazy to whipe it off anyways....honestly folks, just take a look at your screen. but i can understand, not wanting to keep it.

i use to hate deadpixels, but with the 2005fpw, the backlight is more of a problem than deadpixels...so i am actually thinking of keeping this 5 deadpixel monitor because it's better than having bl problems.

plus, after like a week with it, it doesn't really bother me anymore. i've become accustomed to it, sorta like what i have to the ghosting, screendoor, faded blacks, need i list more?

 

[bjc112]

Originally posted by: h3nG
check to see if you have backlight problem...

this replacement i got has hardly any to no backlight problem. backlight issue in my opinion is a lot more distracting and noticeable than dead/stuck pixels. because you can see it from any distance in dark backgrounds. anyways...there's more dust on my screen than dead/stuck pixels, and i am always too lazy to whipe it off anyways....honestly folks, just take a look at your screen. but i can understand, not wanting to keep it.

i use to hate deadpixels, but with the 2005fpw, the backlight is more of a problem than deadpixels...so i am actually thinking of keeping this 5 deadpixel monitor because it's better than having bl problems.

plus, after like a week with it, it doesn't really bother me anymore. i've become accustomed to it, sorta like what i have to the ghosting, screendoor, faded blacks, need i list more?

I can agree with that..

My backlight bleeding is MINIMAL at best. slightly in the upper right corner..

And jpeyton made me think... I CANT see them on the solid black background from my seat.


I don't want the hassle of returning, but if they ship first, it wouldn't be as bad.

haven't been able to talk to Dell yet.. Who should I email, and with what in the email.



Unless someone changes my mind..I think i'll keep.

 

[jpeyton]

Getting it replaced doesn't guarantee zero dead pixels. Dell doesn't pre-check each panel for you.

 

[bjc112]

Originally posted by: jpeyton
Getting it replaced doesn't guarantee zero dead pixels. Dell doesn't pre-check each panel for you.

I know that, but if they are pay shipping and cross ship, there is no harm in trying..

I think I am going to keep though. Like you said, don't bother.