4770k OC and intel processor replacement

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BallaTheFeared

Diamond Member
Nov 15, 2010
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Screen cap it failing LinX at stock, everything at default, with your ram at 1600 and open a ticket.

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Click "Replace".
 

Kenmitch

Diamond Member
Oct 10, 1999
8,505
2,250
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I hope people do not misunderstand. Although it looks like Im whinning about my bad chip, this one is unbelievably bad. I'm a complete intel fanboy and this is obviously not my first time picking out a bad chip. This one is incredibly bad. I actually joined anadtech forum today for the first time in my computer geek life because I was shocked and didnt know what to do.

hm.... since today is saturday, I cannot do much and get informations through newegg or intel online helpers. But yea, I hope I can get a refund or replace somehow! :D

You should be able to exchange it for the same exact cpu from newegg.

Did you remove the cpu and double check to make sure there are no bent pins in the socket?
 

UaVaj

Golden Member
Nov 16, 2012
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as for poor oc-ing. that is not a valid/qualifying reason for return/exchange.

as for not being able to run linex at stock spec. that cpu got issues. valid/qualified reason for return/exchange.

good luck. let us know how the next 4770k works out.
 
Mar 10, 2006
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Buy the Intel protection plan, fry your chip by shoving 5V through it, and then request another one! :p
 

ShintaiDK

Lifer
Apr 22, 2012
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@stock it always says Error: not enough memory
@any OC setting that is stablized though other real life programs Error: not enough memory

cpu loads for about 10seconds and turns back down to idle.
@any overclocked freq. Error, or force close.

Dont use all memory for Linx/Linpack. Then it will very often fail as you describe. If you got 8GB, then use 6GB.
 

ShintaiDK

Lifer
Apr 22, 2012
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Buy the Intel protection plan, fry your chip by shoving 5V through it, and then request another one! :p

Thats actually the only valid way of replacing the CPU due to overclocking. :thumbsup:

One caverat is, it can only be done once.
 

inf64

Diamond Member
Mar 11, 2011
3,884
4,692
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Thats actually the only valid way of replacing the CPU due to overclocking. :thumbsup:

One caverat is, it can only be done once.

In 99% of the cases Intel can see what caused the damage to the CPU. So recommending that as a course of action is actually like advising him to commit a fraud- destroy a non-defective product on purpose in order to get a replacement.
 

ShintaiDK

Lifer
Apr 22, 2012
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In 99% of the cases Intel can see what caused the damage to the CPU. So recommending that as a course of action is actually like advising him to commit a fraud- destroy a non-defective product on purpose in order to get a replacement.

If you read the plan, it allows you to run the CPU out of spec in an undefined value. Meaning you could use whatever you wish. This is also why the plan only covers a single replacement.

So no, if he uses 5V in an overclock attempt. Its covered by the warranty.
 

Vesku

Diamond Member
Aug 25, 2005
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http://down.playwares.com/xe/files/attach/images/53/290/214/dfa075c5ef51c60a9379d343bd3d00b0.jpg
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This is a part of a review from a korean hardware website. Average @4.5ghz overclocking ability of '20' i7 4770k Haswell.. average would be @4.5GHz 1.2~1.3vcore So u can kind of get an idea how incredibly bad my chip is, mine would get @4.1GHz around 1.2~1.25ish

Only 2 out of 20 just fails to pass avx prime large test. They boot up and work still with <1.3vcore

That doesn't sound like a very rigorous standard for declaring a stable overclock. ASUS did find most would hit 4.5GHz, though. http://hardocp.com/article/2013/06/01/intel_haswell_i74770k_ipc_overclocking_review/6#.Ub2eD5xmjeE

Note Intel does offer a Performance Tuning Protection Plan:

http://click.intel.com/tuningplan/

You pay a fee so that you can get a 1 time no questions asked processor swap. Worth checking into as I imagine if Newegg does accept a return they will most likely ding you for a restocking fee.
 
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Meghan54

Lifer
Oct 18, 2009
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If you read the plan, it allows you to run the CPU out of spec in an undefined value. Meaning you could use whatever you wish. This is also why the plan only covers a single replacement.

So no, if he uses 5V in an overclock attempt. Its covered by the warranty.


In fact, if you read the plan, you can exchange the warrantied cpu for ANY reason one time. So, no fraud found using the Intel "Overclockers" warranty in this way. The cpu doesn't have to be killed to be exchanged. It'll cost you $25 or so for the warranty (Intel has a tiered scale for the cost of the warranty by cpu, with the warranty costing more on expensive cpus.)
 

inf64

Diamond Member
Mar 11, 2011
3,884
4,692
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In fact, if you read the plan, you can exchange the warrantied cpu for ANY reason one time. So, no fraud found using the Intel "Overclockers" warranty in this way. The cpu doesn't have to be killed to be exchanged. It'll cost you $25 or so for the warranty (Intel has a tiered scale for the cost of the warranty by cpu, with the warranty costing more on expensive cpus.)
So there is no point in destroying a perfectly functioning chip then, right? If it's possible to get another one as one time deal, people should just use this clause in the warranty and simply replace the chip without destroying anything.
 

Meghan54

Lifer
Oct 18, 2009
11,684
5,228
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Also remember, there is a 30-day wait between purchasing the Tuning Plan and when it becomes active/effective. And you can only pay for it via Paypal.
 

Vesku

Diamond Member
Aug 25, 2005
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I wonder what they do with the returned Tuning plan chips? Would be interesting to know how they sell on the ones that pass re-validation, mainly because they'd be doing it in such a way that it doesn't show back up in retail as a K unit.
 

Meghan54

Lifer
Oct 18, 2009
11,684
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So there is no point in destroying a perfectly functioning chip then, right? If it's possible to get another one as one time deal, people should just use this clause in the warranty and simply replace the chip without destroying anything.


Exactly. Nothing in the Tuning Plan requires you to fry your cpu to use it. You pay $20/$25/$35 for the plan for your particular cpu and you get one replacement under it for any reason you want, no questions asked.

But, that's it. Intel won't extend the Tuning Plan to the replacement cpu you receive....it'll be ineligible for it and will be covered only by the balance of the original Intel 3 year warranty. (Remember, the Tuning Plan only covers retail purchased, boxed cpus, not OEM or tray.)
 

inf64

Diamond Member
Mar 11, 2011
3,884
4,692
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Good info Meghan54! Tuning plan actually makes sense and is a good move by intel.
 

ShintaiDK

Lifer
Apr 22, 2012
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I wonder what they do with the returned Tuning plan chips? Would be interesting to know how they sell on the ones that pass re-validation, mainly because they'd be doing it in such a way that it doesn't show back up in retail as a K unit.

They will never reenter the chain. They get destroyed instead. This is also why you pay for an extra chip with the tuning plan. No sales lost, no extra cost added, just another chip produced and one destroyed.
 

Sable

Golden Member
Jan 7, 2006
1,130
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Remember everyone, Intel always guarantees that your processor definitely overclock to at least 4.5ghz.
 

JimmiG

Platinum Member
Feb 24, 2005
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I guess I got very lucky with my 4770K.
4.4GHz on a Z87 SaberTooth, with vcore of 1.17V.
Cooled with a simple CM 212 EVO.

Yeah, the only valid OC results with Haswell are those that are using <1.2V. Sure, you can play games at 1.3+V, but your temps with Prime95 AVX, Aida64 FPU etc. are going to be too high for 24/7 use.