3rd gen iPod Touch - Music app crashing on a white screen

evilspoons

Senior member
Oct 17, 2005
321
0
76
Hello everyone,

I've had a 64 GB iPod touch, 3rd generation for a long time now. Never jailbroken, runs iOS 5.0.1, has 8,764 songs. It has mostly worked great for me, but this is the first time it's stumped me.

I can't open the Music app any more. If you tap it from the main screen, it shows the "opening app" animation and goes to a white screen with a blue bar at the top and a black bar at the bottom, neither of which have any items on them. 20 seconds later the app disappears and we're left back at the home screen.

When it stopped working I was using a smart playlist based on last played date and rating (very slow due to song quantity) and pressed Genius on a song. The Genius button switched to the spinner and never actually generated a Genius list.

I tried to sync the iPod - I had it plugged into my Mac all night. I didn't really watch what iTunes was doing while it was syncing (since I was sleeping), but there weren't any errors in the morning... it still doesn't work though.

I've also tried turning it off and back on again, and then hard-resetting it (two-button salute).

Any ideas? Everything else seems to work fine (games, Safari, etc.)

IMG_20120206_083531.jpg
 

ChAoTiCpInOy

Diamond Member
Jun 24, 2006
6,442
1
81
It looks like it's having a hard time indexing? the content. I would take all the music off the device and then try to open the Music app to see if it loads.
 

thijst

Junior Member
Feb 19, 2012
1
0
0
I have the exact same problem as described in post #1 and would love to know whether there is a fix for this. My iPod works fine in all areas, except for the music app which shows the white screen since yesterday. Have tried resetting, rebooting, draining the battery - nothing seems to wake the music app up.

Don't really feel like performing a complete restore.