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360 wont connect with modem ?

Does that mean it has an IP or not?

Is the 360 plugged directly into the modem?

Do you use cable or DSL and who's your ISP?

Any more information you can give us would help.
 
Yes i have a ip from comcast and 360 is directly plugged in to modem
live support says i need a new modem, but i was only hooked up yesterday
Can this be true not commpatable
 
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