Originally posted by: accguy9009
Mine was AAE
Well, I was going to let this thread go, but since you resurrected it, I will add what my research has come up with on this situation.
Firstly, I spent about an hour and a half on the phone trying to reach tech support to no avail. The first call to the 800 number went to India of course (after about 3 minutes), and I asked to speak with a level 2 tech helper in the USA. ( I'm not gonna go thru firmware questions with someone in Bangalore). So he took all my info, then I was transferred to someone in Okllahoma, whereas I waited about 30 min. with some 10 sec jazz refrain repeating endlessly. Then I was routed to voicemail, so I asked for the operator, then I was transferred to some one in Colorado, and another 30 min wait, and another voicemail, and another return to the operator. Actually the operator was the most helpful person in the whole mess. She told me that she couldnt figure out why no one would answer, but please try again tommorrow. (Yeah, right)
So then I turned to google to see what I could find.
The initial offering was a Q&A on the Seagate forum itself
http://forums.seagate.com/stx/...a_drives&thread.id=181
First post says this
"I also hear reports that all firmware revisions below AAE will not support SATA3.0Gb/s, and are stuck in SATA1.5Gb/s mode."
Mod comes in then second post says this:
"I would accept if Seagate just came out with a direct, frank posting from Seagate to the internet public at large (as opposed to specific emails to individuals that had to wade through your many layers of technical support to find they will get no help) and say that NO firmware upgrades can ever be issued. I would accept it (but not be very happy) becasue it came from Seagate.
Instead, we have slience from Seagate + internet conspracy theorys backed by amatures benchmarking results = a lot of confused, wary customers with AAK firmware."
Note that the moderator was in this thread and gave NO REPLY to the charge of silence. Note also that some drives were dropping from RAID arrays (striped writing accross dif firmwares/platter types)
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Then theres some 7200.11 drives that dont use all their cache:
http://www.seagate.com/www/en-...ther_downloads/cuda-fw
"A small number of Barracuda 7200.11 drives with firmware versions SD04 or SD14 may show and utilize only part of the available cache. Please follow these steps to ensure that your system recognizes the full cache."
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Heres a guy who sent back an AAK drive to Seagate and they sent him back same crap
5 friggin' times
http://forums.macrumors.com/showthread.php?t=423144
"The Seagate 7200.10 drives with 3.AAK firmware are slow. See this article and this related (non-MR) forum thread for comparative tests and user experience. I think this issue affects all 7200.10 HDs with the 3.AAK firmware, regardless of GB capacity.
If you do buy a 3.AAK drive, good luck getting it replaced under warranty. After buying a 500GB 3.AAK HD for my iMac and sending it back due to sluggishness, I'm on my sixth exchange with Seagate -- they keep sending out replacement HDs with the exact same firmware."
Second post in same thread:
I had this problem,
Seagate tech support sent me a firmware update but it killed the drive and I had to send it back anyway. I recently tried a Western Digital aaks and it's the fastest drive I benchmarked on a Mac Pro.
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Another customer who successfully upgraded his firmware with files sent to him by tech support (not offered to public at large)
http://forums.vr-zone.com/show...ad.php?t=213448&page=5
"I have just upgraded to the 3.AAM firmware and I get an average of 78MB/sec instead of the 51MB/sec I had before!
I have uploaded the update below:
http://www.mediafire.com/?30ddatf19xs
The update will ONLY work with drives that have a P/N that end in 308!
(Example: 9BJ146-308)
It is in the form of an iso so just burn it to a cd and type flash in the command prompt after reading the disclaimer.
It makes quite a difference!"
Note that the firmwares are extremely specific. Apparently the firmwares started at AAA and are now up to AAS. I have also found out the flasher is on the Seatools Enterprise edition software (2.9MB)
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Here we see that the AAK drives HAVE A DIFFERENT LAYOUT (from the factory) so that AAK cannot be flashed to AAE
I am now wondering if they are using those less dense platters once again for dif runs.
http://www.overclock.net/hardw...rmware-have-odd-2.html
"Y'know, normally I might make a comment about preferred companies, fanboyism, etc. etc....but you're actually right.
The seagate drives from benchmarks are not AAK, but anyone buying has a chance of getting an AAK. With WD, you get what the reviews say you get.
AAK is a firmware revision, but it's present on drives with slightly different layouts, making it impossible to flash AAE"
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Now a guy who tried to upgrade with firmware given to him by level 2 but it never took
http://forums.dpreview.com/for...=1023&message=24823363
I have a couple of 7200.10's (the 750GB ones) that were purchased with the AAC revision. There are some known issues with this version, and once (I assume) seagate 2nd level tech support was reached, they forwarded an upgrade binary to get it to the AAE revision.
The upgrade was in the form of some files to export to a DOS bootable floppy, and the process was to boot the floppy on a PC compat with the drives installed. It then proceeded to upgrade the hard drives...
Or so it was supposed so.. for whatever reason the app told me that it was successful uploading, but after a reboot, the drive still told the world it was on AAC...
Never progressed it to far beyond this, instead made the disks 'backup' drives and purchased shiny new faster drives for the primary ones..
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So, I say to you Seagate - SCREW YOU!
I have never bought a WD drive in my life but that is about to change.
I note that they now have a new 320GB drive in their RE2 Enterprise drive series for $90 @ the egg (1.2 million mtbf)
http://www.newegg.com/Product/...x?Item=N82E16822136201
Or the regular SE16 for $78
http://www.newegg.com/Product/...x?Item=N82E16822136074
http://www.wdc.com/en/products....asp?cat=3&language=en (SE)
http://www.wdc.com/en/products....asp?Cat=2&Language=en (Enterprise)
BYE BYE Seagate - adios