3 Dell rebates - 1 packing slip?

HoosierDadE

Senior member
Aug 12, 2001
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I bought 3 systems on one order and each has a $100 rebate. Problem is there is one packing slip for the whole order (lists 3 systems, 3 rebates, etc.) but the rebate form says send the original packing slip.

I'd like to know what other buyers are doing to request their rebates. If you haven't submitted them or don't know for sure what to do please don't post. I already have 5 different answers from Dell and the rebate center ;-) Just interested in what has worked or at least what some customers have actually done.

Thanks.
 

HoosierDadE

Senior member
Aug 12, 2001
419
0
76
Originally posted by: TheEvil1
call dell and complain
Sorry if I wasn't clear. I have called Dell and I have complained but whether I complain or just ask, I get different answers on different calls. I've documented them and will win any fight that evolves but I would prefer to avoid the fight.

 

Keego

Diamond Member
Aug 15, 2000
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call and ask for 2 packing slip copies to be faxed/emailed to you. You can get them online too.
 

HoosierDadE

Senior member
Aug 12, 2001
419
0
76
Originally posted by: Keego
call and ask for 2 packing slip copies to be faxed/emailed to you. You can get them online too.
Hi, I'm not asking for ideas; I have gone as far as I can get with Dell and the rebate center before asking here. I know you can get "copies" faxed or mailed to you but that is no more an original than a photocopy I make myself. The procedure to get copies was for people who lost their packing slips. Also FYI: the Dell support forums is full of people complaining bitterly that they lost their packing slips and Dell NEVER sends them the copy they requested through that procedure.

So to restate, I would like to hear what people have ACTUALLY done when submitting multiple Dell rebates where each required an original packing slip. Thanks