2600k Died and here is what intel said

[d4a2n0k]

I blew out my 2600k a few months back for no apparent reason. The rep asked the model number of the RAM and said he was just checking to see if it ran at 1.5v, he didnt seem to be bothered by the fact the RAM was 1600Mhz. I told him the CPU was slightly overclocked, which it was, and I had a new 2600k on my doorstep in under a week. I guess it all depends on who you speak to.

Then last week, the clip on my NH-D14 that holds one of the fans touched the back side of my video card and blew out my replacement 2600k. My Mobo (P8P67 WS Revo) has the first 16x slot up very high in order to fit everything and I had to put a piece of rubber to insulate between the heatsink and the video card. I opened up my case the other day to give it a blast of compressed air to get the dust out of there and blew the piece of rubber out. Of all the things the fan clip had to touch, it made contact with a solder bubble for one of the 2 x 6pin connectors for the video card and proceeded to blow out the CPU. I have not had good luck with this 2600k setup at all.....

 

[piasabird]

They way I look at it, if you overclocked, you just wasted your money and have no rights at all. This is exactly what their warranty will say.

 

[tweakboy]

Your board might be picky as heck... Is there a BIOS Update you can do on your motherboard ?

 

[LancerVI]

They way I look at it, if you overclocked, you just wasted your money and have no rights at all. This is exactly what their warranty will say.

That's an interesting point of view. I'm sure that's exactly what their warranty says, I don't know, but I'll concede the point.

However; have you ever RMA'd a CPU?? And if so, was the CPU you RMA'd ever OC'd? And if not, would you? Or would you hold yourself to the same high standard you have for others and throw the cpu you OC'd in the trash and buy a new one.

My suspicion is that you would attempt to RMA it.

Just a hunch.

 

[Makaveli]

I blew out my 2600k a few months back for no apparent reason. The rep asked the model number of the RAM and said he was just checking to see if it ran at 1.5v, he didnt seem to be bothered by the fact the RAM was 1600Mhz. I told him the CPU was slightly overclocked, which it was, and I had a new 2600k on my doorstep in under a week. I guess it all depends on who you speak to.

Then last week, the clip on my NH-D14 that holds one of the fans touched the back side of my video card and blew out my replacement 2600k. My Mobo (P8P67 WS Revo) has the first 16x slot up very high in order to fit everything and I had to put a piece of rubber to insulate between the heatsink and the video card. I opened up my case the other day to give it a blast of compressed air to get the dust out of there and blew the piece of rubber out. Of all the things the fan clip had to touch, it made contact with a solder bubble for one of the 2 x 6pin connectors for the video card and proceeded to blow out the CPU. I have not had good luck with this 2600k setup at all.....

Wow that is some bad luck.

 

[Puppies04]

They way I look at it, if you overclocked, you just wasted your money and have no rights at all. This is exactly what their warranty will say.

So intel manufactur and sell "k" model chips specifically designed for overclocking but this should invalidate your warranty???

 

[mrjoltcola]

So intel manufactur and sell "k" model chips specifically designed for overclocking but this should invalidate your warranty???

I think this is a false alarm. I don't see, nor have I heard of Intel denying warranty on K chips based on OC. I expect the OP already has his replacement by now.

If I fried my 2600K, I'd RMA it with full disclosure, saying "I overclocked this to 4.6Ghz". I'd pursue it more if they denied it, based on the "K" part. Before I actually see them deny anyone, I'm not concerned.

If I fried a standard 2600, non-K, by upping base clock, I would not RMA it. That is just me. I fried an AMD once, and threw it in the garbage bin.

 

[hasu]

This is the reason I don't go with Intel. It is very hard to find out all their compatibility requirements and stuff like that. Intel is more suitable for companies where they can afford to spend all the time and money to find out the best configuration for their next model. For some one who just want to upgrade their machine with a newer processor, Intel is not the way to go. Intel is not really meant for DIY.

 

[PreferLinux]

Really? I don't think so. Finding out compatibility? Well, that is a motherboard issue, not Intel, so will be no different. Finding the best configuration for what you want? Be glad you have the choice you do – if AMD is "better", it is simply less to choose from, and once again, the motherboard manufacture more than anything.

 

[LancerVI]

I agree. I prefer the choices that Intel provides. Although there is a price premium to those choices, I still prefer them.

I like AMD procs too, but their chipsets don't excite me and who want's to rely on marvell? Their performance is hideous.

 

[bononos]

Getting confused here - from what I can gather the OPs system is:
- CPU 2600k overclocked by using ratios but not overvolted
- RAM rated at 1866 but running at 1333 and 1.5v which is SPD/XMP and also MB settings (1333, 1.5v)

In post #74 OP says "Please note I do overclock my processor via the ratio and cpu voltage" which I don't quite get - I thought he said elsewhere the CPU voltage wasn't bumped up..

The Intel rep said the RAM speed was to blame which is odd given it was an overclocking friendly k-rated CPUs and Intel Z68 is supposed to support 1600 speeds.

Like others have posted, does higher rated RAM speeds/voltages automatically invalidate warranty because the MB might run at those higher speeds/voltages for a split second before reading SPD/XMP/BIOS and downrating the speed/voltage?

 

[wizdum]

OP... don't listen to all these intel fanboy flamers... you clearly stated that the memory you were using was to spec (1333, 1.5) and the Intel rep decided to ignore that statement multiple times, telling you to get it replaced at Newegg. You are in the green, but yeah maybe an Intel tech above tier 1 would've paid more attention to what you were actually saying, and validated your concern. This was a very informative post and I have been treated much better by most hardware companies. Good to know about Intel!

 

[alkemyst]

So intel manufactur and sell "k" model chips specifically designed for overclocking but this should invalidate your warranty???

They sell unlocked multipliers...not necessarily chips designed to overclock...there is a difference in the world outside gaming.

 

[djnsmith7]

Why even bother Intel with this, knowing you're still well within the RMA period with Newegg? Seems pointless. I'm sure Newegg issued the RMA with 2 or 3 questions, max & it was a done deal. The other route was a waste of time.

 

[Venom20]

Why even bother Intel with this, knowing you're still well within the RMA period with Newegg? Seems pointless. I'm sure Newegg issued the RMA with 2 or 3 questions, max & it was a done deal. The other route was a waste of time.

seriously, why even bother with the manufacturer?

 

[RussianSensation]

5 pages and OP claims the CPU was not overvolted.

What was the overclocking frequency of the CPU?
What was the voltage (Vcc/Vtt / Vcore) on the CPU? This hasn't been stated once in this thread.
What was the 12V rail and ripple measurements?

There could be any # of factors for why the CPU failed. Sometimes, CPUs do fail, but I find it very hard to believe that a CPU failed out of the blue (although it may happen). Personally, I don't buy the explanation that DDR3 above 1333mhz killed the CPU unless OP was running his ram at 1.65-1.70V.

 

[LeeKay]

Actually the ram was running at 1.5v at 1600Mhz. 🙂 and the voltage was 1.15 stock. I overclocked it to 4.2.

 

[Maximilian]

Customer service reps are arse holes for the most part.

Just lie to them and tell them what they need to hear, "oh no i forgot it was actually X memory that runs at a max of 1333mhz, that was my friends memory i was thinking of earlier". 😉

Either you do that or you will end up having the same garbage repeated to you over and over.

 

[borisvodofsky]

Let's hear some truth, DID you or DID you nottt overvolt it even a little?

 

[blastingcap]

Please wait for a site operator to respond.

SNIP

This is what happens with monopolies. Intel is a de facto x86 monopolist or close to it, and they are smugly acting accordingly.

That said, it's almost unheard of for Intel CPUs to malfunction out of the box like that. Static electricity and major overvolting aside, I don't think I've ever heard of such short lifespans for Intel CPUs. Maybe your PSU is running out of spec but it'd have to be way out of spec to kill the CPU like that.

 

[Puppies04]

Actually the ram was running at 1.5v at 1600Mhz. 🙂 and the voltage was 1.15 stock. I overclocked it to 4.2.

Do you mean you manually set the voltage to 1.15v and set the multi to X42 or that you left the voltage at stock and changed the multi to X42?

 

[aaksheytalwar]

There is no way to leave voltage at stock as far as I know. You can either set it or leave auto which increases volts. But I am talking of my gigabyte p67 here

 

[taltamir]

1. I can't believe people are actually giving LeeKay any crap about the conversation in the original post.
2. That intel rep was spewing BS. The warranty is voided and harm can occur if you overclock, NOT if you buy ram that is CAPABLE of higher speeds but run it at the official supported speed.
3. LeeKay should have asked to speak to a supervisor.
4. If intel really takes this stance it is a huge issue and needs to be brought to light. This is front page news.

 

[Puppies04]

2. That intel rep was spewing BS. The warranty is voided and harm can occur if you overclock, NOT if you buy ram that is CAPABLE of higher speeds but run it at the official supported speed.

Well I just don't believe the OP bought 1600mhz RAM then ran it at 1333mhz sorry but you buy 1600mhz RAM to run at 1600mhz.

You can rage at intel all day long about this but it will get you precisely nowhere, once you install components that are above rated spec that directly interact with another companies product you take responsibility for the outcome. Same applies to the multitudes of people running 1.65v RAM on SB systems, sure it works but good luck trying to get intel to replace the chip if it fails.

1. I can't believe people are actually giving LeeKay any crap about the conversation in the original post.

It has already been pointed out that the intel rep is blatantly working form a script, argueing with someone in this situation is stupid and a complete waste of time especially when said rep has already told you to go back to the place of sale and get the item replaced.

3. LeeKay should have asked to speak to a supervisor.

No he should have gone back to the store he bought the CPU from and not even bothered contacting intel, a supervisor is going to tell him exactly the same thing, he would have been the one that rolled the scripts out to his subordinates.

4. If intel really takes this stance it is a huge issue and needs to be brought to light. This is front page news.

I can see the headlines now "company won't honour warranty when you install components over rated specification" sheesh thats a real attention grabber!"!!11!

 

[taltamir]

Well I just don't believe the OP bought 1600mhz RAM then ran it at 1333mhz sorry but you buy 1600mhz RAM to run at 1600mhz.

1. I have done it before.
2. The intel rep did not accuse him of lying about what he did, he claimed that running 1600 ram as 1333 is harmful to the CPU and voids the warranty, both claims are BS and are very serious if this is the script Intel gives their reps.

Same applies to the multitudes of people running 1.65v RAM on SB systems

There is a HUGE DIFFERENCE between running 1.65v and using hardware CAPABLE of 1.65 at the spec voltage of 1.5v.

It has already been pointed out that the intel rep is blatantly working form a script

And asking to speak to a manager could confirm if he had misunderstood it or if intel really teaches their reps that buying hardware that CAN be overclocked but NOT overclocking harms their hardware and voids warranty.

a supervisor is going to tell him exactly the same thing

I should hope not.

I can see the headlines now "company won't honour warranty when you install components over rated specification" sheesh thats a real attention grabber!"!!11!

Har har, very funny. But intel using such a BS tactic to massively and unjustly void warranties is a big deal.