Return Policy
EBgames.com is committed to your total satisfaction. If, for any reason, you are not completely satisfied with your purchase, you may return it to EBgames.com subject to the conditions listed below.
- Our return policy allows for the return of items within 30 days.
- Holiday gift purchases made after November 10, 2002 may be exchanged or returned until January 15, 2003.
- Merchandise must be in the original box or package with all accessories and manuals in saleable condition. We reserve the right to restrict returns to unopened or defective products at our discretion.
- Defective merchandise will be replaced with a like item, upon return of the defective merchandise.
- We will issue a full credit via your payment method for the price of any item you return that meets the above conditions.
- Returns must be processed via EB Product Fulfillment.
EB Product Fulfillment
931 S. Matlack Street
West Chester, PA 19382
I don't see what you're disappointed about. That looks like a pretty good return policy.