2 MIND BOGGLING problems...

fleabus

Junior Member
Oct 10, 1999
15
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1) I recently had to reinstall Windows XP Home. When I did I made two main user accounts, both of which are Computer Administrators. If I install an application under one user account, the other user account can't find it. The icons for the program appear "blank" (empty windows with blue strip across the top, like you removed the program the icon points to). If I click on the icon and browse to get the executable, I get stopped at the directory where the application lives with the following error...

"<directory> is not accessible"
"Access is denied"
(ok button)

What is going on? I had XP installed before, and never had this problem, but I only installed from one account. Is there some kind of access control in XP? And why is it affecting me this time around?

2) I have a laptop with Win2k Pro on it. Yesterday I installed Service Pack 3. I rebooted. Everything was fine. Later in the day I installed some office updates. Rebooted. Everything was fine.

This morning when I run IE 6, the back button doesn't work. If I click on it, it depresses, but nothing happens. The little down arrow beside the back button doesn't work either. I have reinstalled both service pack 3 and IE 6, but neither action helped. Someone mentioned to me that this is a known problem with IE 6, but I can't find any web pages that refer to the problem, or more importantly, how to fix it.

Please help. These 2 problems are driving me up the wall. :frown:

TIA.
 

MrMilney

Senior member
Aug 12, 2000
678
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Well, for question number one it sounds like you have a permissions problem. Have you double-checked that both accounts are indeed of type Administrator and that they both belong to the administrator group? If so, check the permissions for the program folders in question and make sure that the administrator group has full access to the folder and that neither account is denied permission by name.

As for question 2, I'm sorry but I can't help you there. I couldn't find anything like that in the MS Knowledge Base. Good luck!

Hope this helps a little...
 

fleabus

Junior Member
Oct 10, 1999
15
0
0
Originally posted by: MrMilney
Well, for question number one it sounds like you have a permissions problem. Have you double-checked that both accounts are indeed of type Administrator and that they both belong to the administrator group? If so, check the permissions for the program folders in question and make sure that the administrator group has full access to the folder and that neither account is denied permission by name.

As for question 2, I'm sorry but I can't help you there. I couldn't find anything like that in the MS Knowledge Base. Good luck!

Hope this helps a little...

Maybe I'm just not in the know, but where does the permissions stuff exist in Win XP HOME? I know what you are talking about in Win2k Pro, but I have seen anything like this in Windows XP...where is it?

Thanks,

fleabus
 

jonmullen

Platinum Member
Jun 17, 2002
2,517
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My computer -> Under other places on the lest side -> Control Panel -> User Accounts. Double click on the user name then click change account type. Then make sure bot are administrative acounts.
 

MrMilney

Senior member
Aug 12, 2000
678
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0
Originally posted by: fleabus
Originally posted by: MrMilney
Well, for question number one it sounds like you have a permissions problem. Have you double-checked that both accounts are indeed of type Administrator and that they both belong to the administrator group? If so, check the permissions for the program folders in question and make sure that the administrator group has full access to the folder and that neither account is denied permission by name.

As for question 2, I'm sorry but I can't help you there. I couldn't find anything like that in the MS Knowledge Base. Good luck!

Hope this helps a little...

Maybe I'm just not in the know, but where does the permissions stuff exist in Win XP HOME? I know what you are talking about in Win2k Pro, but I have seen anything like this in Windows XP...where is it?

Thanks,

fleabus

Sorry, my bad. I could have sworn that said WinXP Pro when I first read it. Good luck!
 

Jeff7

Lifer
Jan 4, 2001
41,596
19
81
For Problem #2, try reinstalling IE maybe? That seems to clear up most problems with Windows stuff, is just reinstall. MS's IE site. Hopefully that will take care of that.
 

fleabus

Junior Member
Oct 10, 1999
15
0
0
Update:

I sort of fixed problem 2. I reinstalled IE but that didn't help. The only thing I could think of was reinstalling microsoft intellipoint software because it allows you go "back" in IE with a mouse click (which at the time didn't work either). I went uninstall intellipoint, but it had a nifty "repair" feature. I ran that, rebooted, and the IE back function worked again.

Now it will go in and out, but seems to work most of the time. Repairing Intellipoint seems to fix things. My guess is that it makes the same API calls IE does when you hit the back button, but I don't know for sure.

Anyway, it's not elegant, but it works.

I plan to reinstall XP tommorrow and hope the file access problem (problem 1) goes away as magically as it appeared.

Without Microsoft bugs, what would we do with our free time? ;)
 

WarCon

Diamond Member
Feb 27, 2001
3,920
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You use the intellipoint software? After fighting two or three separate issues with it several years ago and I still had the functionality of my mouse without it. I canned it. I think of it as just another useless tray program and even one that interferes with the original interface.

But to each his own........:D