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2 Leathermans for $25.68 delivered at amazon.com

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Originally posted by: deadken
My order was cancelled also. I have sent a complaint to Amazon.com and convienently gave them a link to their standing at the BBB.org. I wonder what kind of response I will get? I'll keep you posted.

BTW: In NY, if a supermarket lists the wrong price in an add, they have to honor that price for (1) item. So, it doesn't help the guys who try and buy 50, but it protects the guy who goes through the effort to get one of what he wanted.
Click to expand...

let us know if you hear anything back from amazon, personally I'm going to wait for the micra's to ship probably and then see what can be done
 
my problem with this is, on the ladder (maybe the leatherman too) they had a little purple logo that said "77% off" or something like that. maybe that is automated; i dunno.
 
Originally posted by: mdetz
my problem with this is, on the ladder (maybe the leatherman too) they had a little purple logo that said "77% off" or something like that. maybe that is automated; i dunno.
Click to expand...

If you want my hunch they sell a few dozen items at a reduced price to increase its visibility in the sales ranking, facilitating more sales. In this case I think someone was asleep at the wheel.

I routinely see them discount a product that is holiday-centric briefly so it puts it in the top ten sellers for that department. In this instance I bet they wanted the leatherman in the top ten for father's day.

 
Cancelled too.

Oh well, the order appeared to be too good to be true.

I've around these forums for a few years - you can get PO'd all you want at Amazon - it won't change much.....stuff happens.....
 
they will not cancel your order until it in the shipping process ...................

everybody call call Amazon and complain 1-800-201-7575 .... drive em nuts maybe they will then ship your order

they don't want bad press !!!!!
 
Micra got cancelled, too.



Greetings from Amazon.com.

We regret to inform you that an error caused "Leatherman 64010103K
Micra, Stainless, Scissors based Pocket Multi-Tool" to be displayed at
an incorrect price.

In accordance with our posted policies on pricing, we are unable to
offer this item for the incorrectly posted price. Therefore, we have
cancelled your order for this item.

At any given time, despite our best efforts, a small number of the
millions of items on our site may be mispriced. We do, however, verify
prices as part of our shipping procedures. If we discover that an
item's correct price is higher than our stated price, we will, at our
discretion, either contact you for instructions before shipping or
cancel your order and notify you of such cancellation. This policy is
posted in the Help section and is accessible through numerous other
areas of our web site.

We apologize for the inconvenience this has caused.

We value your business and hope that you will give us a chance to
serve you again in the future.

Sincerely,

Customer Service Department
Amazon.com
 
------------------------------------------
We regret to inform you that an error caused the "Leatherman 830039
New Wave with Leather Sheath" to be displayed at an incorrect price.

In accordance with our posted policies on pricing, we are unable to
offer this item for the incorrectly posted price. Therefore, we have
cancelled your order for this item.

At any given time, despite our best efforts, a small number of the
millions of items on our site may be mispriced. We do, however, verify
prices as part of our shipping procedures. If we discover that an
item's correct price is higher than our stated price, we will, at our
discretion, either contact you for instructions before shipping or
cancel your order and notify you of such cancellation. This policy is
posted in the Help section and is accessible through numerous other
areas of our web site.

We apologize for the inconvenience this has caused.

We value your business and hope that you will give us a chance to
serve you again in the future.

Sincerely,

Customer Service Department
Amazon.com

Please note: this e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this
message.
------------------------------------------

I got shafted, too. Did anyone's order ship??? If that's true, I'm really going to raise hell.
 
Originally posted by: wbresson
Originally posted by: deadken
My order was cancelled also. I have sent a complaint to Amazon.com and convienently gave them a link to their standing at the BBB.org. I wonder what kind of response I will get?.....
Click to expand...
let us know if you hear anything back from amazon, personally I'm going to wait for the micra's to ship probably and then see what can be done
Click to expand...
Here is the response I got to my email:
Greetings from Amazon.com.

Again, we sincerely regret the error that resulted in an incorrect
price being displayed for the "Leatherman 64010103K Micra, Stainless,
Scissors based Pocket Multi-Tool" and "Leatherman 830039 New Wave
with Leather Sheath".

Because this item's correct price was higher than our stated price,
we made the decision to cancel this item. In accordance with our
posted policies on pricing, we were unable to offer this item for the
incorrectly posted price.

Our pricing policy is posted in the Help section and is accessible
through numerous other areas of our web site. You can read it here:

http://www.amazon.com/o/subst/help/pricing.html/

We realize that the cancellation of this item may have been
disappointing, but we want to make sure that your decision to make a
purchase with us is based on the most accurate information possible.

Thanks again for letting us know how you feel about this issue. I
hope you will give us a chance to serve you again in the future.


Best regards,

TR.Arunasalam
Amazon.com Customer Service
http://www.amazon.com

Well, at least it was a personal message. I will most likely write back and say that I have no reason to keep shopping there if they do not honor what they say. I could understand if they said that they had an error and honored all of the orders, up until they realized it and started to fix the error. That would be fair. To flat out say, " we screwed up, and we don't care" is BS. I do realize that the deal was quite possibly 'to good to be true', but I would like to think that the people who scour websites and let us know 'great deals' when they find them aren't completely wasting their time.


Of course I will still shop there when it suits me, but I see no reason to give a little resistance to the notion that you can make a mistake and then have ZERO reprocussions from it. I will probably send back an email stating that I although it might be commonplace to completely remove yourself from being responsible for your actions in todays world, that isn't the type of person that I am, or who I would want to do business with in the future.
 
Originally posted by: deadken
Originally posted by: wbresson
Originally posted by: deadken
My order was cancelled also. I have sent a complaint to Amazon.com and convienently gave them a link to their standing at the BBB.org. I wonder what kind of response I will get?.....
Click to expand...
let us know if you hear anything back from amazon, personally I'm going to wait for the micra's to ship probably and then see what can be done
Click to expand...
Here is the response I got to my email:
Greetings from Amazon.com.

Again, we sincerely regret the error that resulted in an incorrect
price being displayed for the "Leatherman 64010103K Micra, Stainless,
Scissors based Pocket Multi-Tool" and "Leatherman 830039 New Wave
with Leather Sheath".

Because this item's correct price was higher than our stated price,
we made the decision to cancel this item. In accordance with our
posted policies on pricing, we were unable to offer this item for the
incorrectly posted price.

Our pricing policy is posted in the Help section and is accessible
through numerous other areas of our web site. You can read it here:

http://www.amazon.com/o/subst/help/pricing.html/

We realize that the cancellation of this item may have been
disappointing, but we want to make sure that your decision to make a
purchase with us is based on the most accurate information possible.

Thanks again for letting us know how you feel about this issue. I
hope you will give us a chance to serve you again in the future.


Best regards,

TR.Arunasalam
Amazon.com Customer Service
http://www.amazon.com

Well, at least it was a personal message. I will most likely write back and say that I have no reason to keep shopping there if they do not honor what they say. I could understand if they said that they had an error and honored all of the orders, up until they realized it and started to fix the error. That would be fair. To flat out say, " we screwed up, and we don't care" is BS. I do realize that the deal was quite possibly 'to good to be true', but I would like to think that the people who scour websites and let us know 'great deals' when they find them aren't completely wasting their time.


Of course I will still shop there when it suits me, but I see no reason to give a little resistance to the notion that you can make a mistake and then have ZERO reprocussions from it. I will probably send back an email stating that I although it might be commonplace to completely remove yourself from being responsible for your actions in todays world, that isn't the type of person that I am, or who I would want to do business with in the future.
Click to expand...

someone on chubby got a $20 gift certificate out of a CSR, you could try for that at least
 
Well, at least it was a personal message. I will most likely write back and say that I have no reason to keep shopping there if they do not honor what they say. I could understand if they said that they had an error and honored all of the orders, up until they realized it and started to fix the error.
Click to expand...

That should have the same effect on Amazon as my letter to Angelina Jolie in which I expressed to her my unwillingness to date her due to her behavior which may or may not have caused the breakup of Jen and Brad...
 
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