I'm thinking this stinks, couldn't that impact my credit rating? I ask to talk to someone there, so I can complain that their site is fucked up. He says he can only transfer me to CS. He initiates that, I get dropped from the line (dial tone). I call back, the CSR transfers me to some department and that fails too and I give up!
It depends a bit on how BoA handles the application as to whether it impacts your credit. Many CC companies will see the second application for the same card and auto deny it without pulling your credit. Hell - some will auto deny any new card application within a pre-defined window after a previous approval without pulling credit
I recommend against "stockpiling" any type of points reward, because inevitably they will be devalued at some point.
Potential risk aside I would be willing to stockpile Chase UR and Amex MR before a program without good transfer options. Its unlikely that the transfer rates across all of Chase's or Amex's partners would devalue at the same time. I stockpiled UR points for 3 years to book our award flights to Australia because I would rather have a crap ton of UR points than United points in case a United devaluation hit.