Originally posted by: Corporate Thug
for CA people, it may be a better idea to pay $549 @ monarch
Originally posted by: dali71
Also, based on my last few transactions with Monarch, their stellar customer service is apparently a thing of the past.
Originally posted by: gspyer
ZZF = bad return. I would buy from another retailer like MonarchComputer. If you must get it from ZZF, wait a month... and read the user reviews at NewEgg. 🙂
Originally posted by: emtownsend
Originally posted by: gspyer
ZZF = bad return. I would buy from another retailer like MonarchComputer. If you must get it from ZZF, wait a month... and read the user reviews at NewEgg. 🙂
I'm having the displeasure of their RMA process right now! I ordered a WD 80GB SATA drive that was DOA and they have yet to respond to two RMA requests. I may have to try the dreaded phone! Newegg is definately preferable.
I ordered my XTX from digitallyunique.com... So far so good.
Originally posted by: gspyer
I'd hold off getting this from Zip Zoom Fly.
ZZF might have great prices, but one of the worst RMA policies. I've had to jump through hoops to return DOA video cards and power supplies. If anyon ever had the sheer pleasure of calling ZZF's "Customer Service", you know that it just puts you on hold for 5 mins then defaults to an answering machine. They might not return your phone call for days (if at all).
Since this card is brand new, no one quite knows any neat compatibility problems you might get. And ZZF doesn't even give refunds on 99% of its inventory. So if the X1900XT somehow doesn't work out for you, you are SOL.
ZZF = bad return. I would buy from another retailer like MonarchComputer. If you must get it from ZZF, wait a month... and read the user reviews at NewEgg. 🙂
Originally posted by: gspyer
Originally posted by: emtownsend
Originally posted by: gspyer
ZZF = bad return. I would buy from another retailer like MonarchComputer. If you must get it from ZZF, wait a month... and read the user reviews at NewEgg. 🙂
I'm having the displeasure of their RMA process right now! I ordered a WD 80GB SATA drive that was DOA and they have yet to respond to two RMA requests. I may have to try the dreaded phone! Newegg is definately preferable.
I ordered my XTX from digitallyunique.com... So far so good.
I hear ya! Interestingly enough, I just got my call back from ZZF -- finally-- for a message I left days ago. It is as if they are reading this forum. LOL!
Oh it gets better. The "customer service" representative can't actually do anything. He has to send a note to someone higher up to call me. Umm... why didn't ZZF just have that guy call me in the first place?
With ZZF, just pray you never have to return or RMA anything. 🙁
Originally posted by: nyker96
If I hit the Lotto today I'd buy one. :]
Originally posted by: DPmaster
Originally posted by: gspyer
Originally posted by: emtownsend
Originally posted by: gspyer
ZZF = bad return. I would buy from another retailer like MonarchComputer. If you must get it from ZZF, wait a month... and read the user reviews at NewEgg. 🙂
I'm having the displeasure of their RMA process right now! I ordered a WD 80GB SATA drive that was DOA and they have yet to respond to two RMA requests. I may have to try the dreaded phone! Newegg is definately preferable.
I ordered my XTX from digitallyunique.com... So far so good.
I hear ya! Interestingly enough, I just got my call back from ZZF -- finally-- for a message I left days ago. It is as if they are reading this forum. LOL!
Oh it gets better. The "customer service" representative can't actually do anything. He has to send a note to someone higher up to call me. Umm... why didn't ZZF just have that guy call me in the first place?
With ZZF, just pray you never have to return or RMA anything. 🙁
Yep ZZF's customer service is some of the worst I've seen. Had a bad hard drive so I did the online RMA request. They never replied back (this was after 2 weeks) so I ended up calling them over the phone. Finally got them to issue an RMA now. Well it's been over a month now and I still haven't received my replacement hard drive but hopefully it should show up soon...website finally shows my replacement as being shipped.
Pretty good price on the video card though if you're into the best of the best.