I also recently called DELL and complained yet again regarding the shipping fiasco. I was told as well that they are aware of the problem as well. The rep. I talked to (take this with a grain of salt until we actually see some action) said that I need to submit my invoice for shipping from...
For those of you that have been getting their systems via 2nd day shipping and had asked for FedEx ground, you need to call and file a complaint!
I am serious when I tell you that they are looking into this matter and I am sure if they have enough pressure, they might actually do something...
Call Dell and complain!!! Simple as that!
I called and complained that I specifcially stated to use FedEx Ground on this shipment (since I found out that my computer was also shipped via 2nd Day air this morning). The represenative I spoke to told me that they have had numerous complaints and...
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