Recent content by 888qqq

  1. 8

    Question Problems downloading Webpages

    Thanks for the informative response.
  2. 8

    Question Problems downloading Webpages

    I use Firefox browser and W10 on my desktop pc. When I save a Webpage I choose "Save page as" then click "Save". The Webpage saves to my Downloads folder as a Firefox HTML document and an accompanying folder which contains the photos on the Webpage but also .js, .css, .webp, etc. files. What...
  3. 8

    Question Computer won't restart with external drive connected

    I upgraded my desktop that came new with W8.1 to W10 a few days ago. My external USB 3.0 drive is a Toshiba Canvio Basics 2TB which is compatible with W10. When I try to restart my computer with the external drive connected, I get a repeating message saying that there was some complication, and...
  4. 8

    Question Google Drive backup problem

    I tested using two sources. My front door is next to my extender. It seems that when I have that door open that I get a better connection, but the results contradict that. My extender is on a windowsill. I usually have that window open only about eight inches. Upload and download speed...
  5. 8

    Question Google Drive backup problem

    I use EaseUS Todo Backup Free 13.0 to set my Google Drive and external drive backups. I have not had any problems with the backups to my external SSD drive using EaseUS Todo Backup. But the daily incremental backups to my Google Drive account stopped three months ago, and the full backups are...
  6. 8

    Question WD My Passport not recognized

    At the moment my external drive is listed in "Devices and drives", and my data changes are being copied onto my external drive. If I have hardware problems in the future I'll replace the pc before getting it repaired. I guess there is no way to diagnose hardware problems via programs for this...
  7. 8

    Question WD My Passport not recognized

    I tried running the utility without the external drive connected and I got the same message. I don't have access to another computer.
  8. 8

    Question WD My Passport not recognized

    This message came up when I tried to run the scan: "End of Development Support This product is no longer being actively supported by development (End of Development Support) and no further updates will be provided. Any resources provided by Lenovo for this product are made available...
  9. 8

    Question WD My Passport not recognized

    I ran an extended test and it passed. SMART status is "Pass" also.
  10. 8

    Question WD My Passport not recognized

    Should I do a quick test or extended test?
  11. 8

    Question WD My Passport not recognized

    I use a My Passport Ultra 1 TB external hard drive for data backup. I bought it new six years ago and have been using it continually ever since I bought it. My computer is a Lenovo H500S desktop with Windows 8.1 64 bit. Oftentimes this external drive is not listed in My Devices, but the light...
  12. 8

    Question Which RAM should I buy?

    Thanks for the help. I'm going to buy the Crucial 1866.
  13. 8

    Question Which RAM should I buy?

    These are the part numbers on my RAM: Samsung M471B5173DBO-YKO 1413 4GB 1Rx8 PC3L 12800S 11-12-B4
  14. 8

    Question Which RAM should I buy?

    My Lenovo desktop pc came with 4Gb of RAM. According to the Crucial.com Scanner Tool my pc can accept up to 8Gb of RAM. I assume my computer would run significantly better with 8 GB RAM, correct? All I do with this pc is surf the internet and keep records. Which budget brand would be best...
  15. 8

    Question External hard drive capacity very low

    These are the folders on my external hard drive and their size in parentheses: 1)File History(263GB)>Jake567(263GB)>LENOVO-PC((263GB)>Configuration(263GB)>Catalog1.edb, Catalog2.edb,Config1.xml,Config2.xml >DATA>(263GB)>$OF63.0GB)>hundreds of numbered folders...