Not a FWP of today, but of this past week. I've been trying to get a DME supply item updated/upgraded on my account, a new model of the Continuous Glucose Monitor that I use with my insulin pump.
Insurance had no issue with it. My doctor first sent the forms and paperwork to the supplier 3 months ago. The supplier has messed around, lost forms and records, dragged heels or just took a long time at a few of the steps. Doc has re-sent the same forms three times.
This past week, I spent around 20 total hours on the phone (much of it on hold) with the DME supply company trying to get everything sorted.
Supposedly it was all worked out yesterday just as the monthly order was about to ship, but it still hadn't updated what showed in my online account portal. Had to call again to ask WTF, they assured me that it had been pushed through and the new items included. We'll see when the box arrives on Monday.
This supplier has been far more PITA than my state health insurance, numerous doc's clinics, etc.
I've been a scientist for decades. Today is the first time I ever encountered anyone using decimeters in a paper. I think I shall start describing distances in decameters.
Picometers or bust! I'm around 1.62 trillion picometers tall.
Or maybe rontometers? lol