Yeah it is surprising. I bet for every minute that it's down, somebody is getting fired lol.
Though in reality what probably happened is their NOC probably got notified so now they need to call in techs to come look at the issue, so it's not like there's a team on standby to fix issues like this off hours. I imagine at this point they probably have techs looking at it though, but it's not like it's instant as soon as they find out there's an issue.
The explanation is going to be interesting. I doubt its a ddos as holy crap how big would it have to be.
this is why you should own at least one DVD. In case of emergencies.
Looks like it's a planetwide outage