You guys just need to quit building your own PCs.... ;)

[jonnyGURU]

I mean really... I had so much to rant about today, I don't even know where to start.

As I review my personal log of tech calls I received, I feel the need to show you how silly things can get... especially on a busy Monday:

People that didn't use stand offs: 3
People that started up PC without fan: 2
People that didn't use fan you supplied but used one their "tech buddy" recommended and managed to smash the die with: 2
People that ordered RIMMs when they needed DDR: 1
People that ordered DIMMs when they needed DDR: 2
People that bought a Socket 370 or Socket A CPU for a Socket 7 motherboard: 3
People that didn't know you had to set the bus speed for the CPU: 9 (this one is killing me, folks)
People that thought the ATX power supply was dead because it did nothing when they threw the switch: 4
People that bought AGP video cards when they don't have an AGP slot: 3

.....sigh....... It does go on.....

 

[pac1085]

Dude, I've been reading all your posts...and all I can say is "WHERE THE HELL DO YOU FIND SUCH STUPID PEOPLE?????"

ICSVortex

 

[Siva]

<< People that didn't use stand offs: >>

 

[jman7272]

classic... i feel for ya man...

 

[GasX]

If you are so educated, why are you doing tech support?

 

[Time2Kill]

I would love a job as tech support...I would never be able to stop laughing at the stupid people

 

[pac1085]

<< I would love a job as tech support...I would never be able to stop laughing at the stupid people >>


Too bad you cant do that on the job...youd be outta there in a jiffy Gotta wait till ya get home

ICSVortex

 

[geno]

Haha, I can laugh because I've never done those things
*points and laughs*

 

[ArkAoss]

what company do you work for??? i need to order some stuff!!!

 

[BrunoPuntzJones]

at least those are real problems. i hate it when ive had to talk to people because they couldn't figure out where their task bar went. it's because they turned the vertical adjustment knob. ug.

 

[jonnyGURU]

<< If you are so educated, why are you doing tech support? >>



Because it pays well. It's like a garbage man job. Who else can or will do it?

I'll give you some background:

I used to sell computers: All you learn is about compatability issues. What works with what. Nothing more. Most computer sales people are numbskulls (most, not all.)

I used to build computers: All you do is build the same stuff over and over. No troubleshooting skill involved. If a part doesn't work, you replace it in the skillful way of a typical &quot;parts jockey&quot;. About as much skill as a tire man at Sears Auto Center.

I used to repair computers: This was a challenging job. Troubleshooting skills are necessary, but it still doesn't pay as well. Work like crazy and barely make ends meet.

Now I do RMA troubleshooting and phone tech support. This requires the same skills as troubleshooting a computer as I did when I used to repair computers, but requires even greater skill because now it has to be done BLIND!!! This is why the job pays so well.

Take a cocky kid that thinks they're God's gift to computers and put him on a phone for 8 hours straight trying to troubleshoot PCs blind, and chances are he'll go running back to 7-11 for that night shift cashier job the next day!

I think the only &quot;step up&quot; is to actually run your own gig, but this only offers the satisfaction of being your own boss, but in this industry certainly can not guarantee financial security. I've got a mortgage to pay. I'll stick with this for a while, thanks.

 

[Squisher]

I'm sure allot of people here are in the position I'm in- Unofficial tech support. Everybody at work comes to me to have me solve their problems. Sometimes all I can get out of them is it doesn't work. I've taken to telling everybody &quot;Why don't you buy a Dell&quot;

 

[jonnyGURU]

Absolutley. He builds a good 3 or 4 rock solid P3 based computers per day using Intel moterhboards and Intel retail CPUs.

snicker

snicker

pfft....

bahaha....

HAHAHAHAHAHAHAHHAHA!!!!

Oh man... I just couldn't hold that in.... WHEW!