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Yet Another AT&T Wireless Rant...

Pliablemoose

Pliablemoose

Lifer
So it wasn't enough to keep me on hold 45 minutes every time I needed to talk with a CSR, the multiple billing errors, cancelling my service (2X for no reason)...

I gave up & switched to T-Mobile, who actually answers the customer service line & doesn't screw up my bill.

I get my final bill todayfrom AT&T & got charged for an early termination fee, an extra $175. 47 minutes later they admit that there was yet another billing error, it's now fixed, but they can't tell me what the final bill is till Monday.

:|
 
Originally posted by: Amused
That's about how Cingular was for me. Verizon has been much better.
Click to expand...

I hear about folks that are very happy with AT&T wireless, I guess I'm just not one of them:|

 
I have AT&T and have been very happy with the service since they switched to GSM. Before GSM it was hit and miss with the signal. I used to have to wait on hold for hours also. Then my wife got a job with the Post Office, AT&T converted our account to a corporate/business acct. and we got a special number to call for business customer service. No more waiting 😀😀😀 I must say that we have had AT&T for about 5 years now.....the first three years (non-business acct) were difficult, but OK. The last 2 years (business) have been great. We get a 20% discount on our monthly bill, and FIFTY % off ALL phones and accessories 😀🙂
 
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