"wha agent"?
now that every thing is stopped, don't access msconfig,
go to start, program's, accessories, system tools..... then ...... system diagnostic's.... ( i think it's system diagnostic's, that should bring up a 2 paned window, listing very vauguely your system components. it should have a "tool's" pull down menu, that menu should have "dr. watson", as an option.
there's a menu option,
sh!t, some one at a 98se system, help me out?? quick!!