YAW(ork)T: Sometimes I really hate large corps.

Cuda1447

Lifer
Jul 26, 2002
11,757
0
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Sorry for the long post in advance, details are needed though...


I work for a CORPORATE cell phone store. (Emphasis on corporate- you would expect bullshit from indirect shitholes, but not corp.)

We get paid off commission. Activations, upgrades with contract renewals, accessories and features.


At the end of each month we have to submit any 'corrections' we have for activations/features not showing up correctly. Generally I'll have to submit 5 or so activation 'corrections' along with a couple of features. Interestingly enough, anytime I add a data feature to a customers account (not at time of activation) I NEVER get paid for it and ALWAYS have to submit a correction.


Normally, things are fine. Submit corrections, sometimes resubmit them if they aren't corrected first time. Its a pain in the ass, but its what you have to do. Lately, its been worse.

Its also important to note that I have to submit my corrections to my manager, who in turn submits them to our commission specialist. I will refer to this commission specialist as fucktard from here on out.

November I submitted corrections for 5 prepaid activations. They never got fixed. After literally about 10 emails we finally got a them fixed, for the most part. This is about a month and a half after the initial corrections. So I got paid for them, but 2 months late. All except for 1. I was promised this one would show up on my January commission check, which it hasn't. No big deal on its own though.


Now Dec. rolls around and I notice a major problem with our upgrades pay. I'm basically not getting paid for about $165 dollars worth of upgrades. I inform my co-workers who, surprise surprise, are missing a lot of money as well. I do the whole song and dance with my manager and fucktard. Now fucktard takes about 3-5 days to respond to any email and we don't have a phone # for him, this means the process is normally very slow to begin with. I am informed on two occassions that our company knows of the problem and is going to issue a check in the next week. Those checks never came. I keep on the issue and a few weeks later fucktard comes up with some bullshit reason why we didn't get paid for these. Meanwhile the same day on our corporate website the company publishes an article stating that there is a known issue that has been fixed. Also past pay missed will be put on the following months paycheck (Jan.)

Alright, so today is the day before our Jan. paychecks are about to close. Basically that means once they close the checks are written and thats that.


I am looking through my paycheck and notice 4 things. 1. Nov. prepaid activation has STILL not been added on. This is 2 1/2 months later and easily 15 emails I've sent. 2. Dec. upgrades of $165 dollars is not being paid, even though I was assured they would be (for the third time). 3. Feature corrections I've submitted twice for the month of January have not gone through, totaling about $30. 4. Worst of all, Im being fucked out of $265 fucking dollars on this months upgrades, a problem which I was told was fixed.


What makes this fucking worse is not only is everyone in our store not getting paid on their upgrades, but everyone in the market isn't getting paid properly, as far as I know. Thats for two months straight now and this month its WAY worse. I'm starting to lose faith in my company and that I'll ever get paid for this shit. Im also fairly certain the upgrade problem is a nationwide problem, just most people are either getting lied to about why they aren't getting paid, or just don't notice. (Im fairly attentive to my commission pay, as I know shit like this happens)


So basically the amount of money this fucking company owes me now is nearing $500 over the last 3 months. Thats not including the $200 I got fucked out of last Jan. when I was new to the company and didn't know enough to make a big deal out of it?



Sorry for the long post, it was neccessary. Now my question, what can I do about this? I know I can obviously consult a lawyer, but if I sued my own company I would most def. lose my job. At this point I'd rather not get paid on the money, or hold off a few more months, than sue them and lose my job. Do I have any other alternatives though?


Agh! I'm fucking pissed right now!
 

Cuda1447

Lifer
Jul 26, 2002
11,757
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71
Originally posted by: BigJ
You might want to consider the idea of a class action lawsuit.
Not sure if you got through to the end of my post, but that would most likely mean losing my job. As a full time college student I can't really afford that. I would rather be out the $500 than lose my ability to get tuition reimbursement/pay my rent/car etc. Not to mention those are usually very long/drawn out and the reward is for the lawyers, not the plantiffs.
 

Kelemvor

Lifer
May 23, 2002
16,930
7
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Not much you can do if you don't want to lose your job. If you cause too many waves you will get canned. ALl you can do is continue to keep as detailed records as you possibly can and continue to email them every week to get it taken care of. Also you could try contacting the heda of HR, Payroll, Legal etc in case they don't know what's going on...
 

Cuda1447

Lifer
Jul 26, 2002
11,757
0
71
What type of timeframe am I looking at until its to late to do something about it? In other words, if I keep detailed records for the next 9 months or so, when I leave this shit hole company can I consult a lawyer/sue then?
 

helpme

Diamond Member
Feb 6, 2000
3,090
0
0
In California, you can contact the California Labor board. The labor board will go to bat for you against a company that does not pay its employees ON TIME and CORRECTLY. They can even be assessed penalties for not paying on time. I'm not sure what the law is in Florda.

I'm sure Florda (your profile says) has a similar department. Make sure you have good notes as to what went unpaid, for how long, as you have done in your post, but a bit more organized so you can present your case to them.
 

Cuda1447

Lifer
Jul 26, 2002
11,757
0
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Thank helpme, you really helped me :p

I'll see what I can find with the labor board. If I do go that route, is it one of those scenarios where I would probably lose my job? (Right to work state, its easy to fire people here)
 

helpme

Diamond Member
Feb 6, 2000
3,090
0
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Originally posted by: Cuda1447
Thank helpme, you really helped me :p

I'll see what I can find with the labor board. If I do go that route, is it one of those scenarios where I would probably lose my job? (Right to work state, its easy to fire people here)
Yes, this is always possible. Not sure what the rule is in Florda, but in CA I believe if you can prove retaliation, you have a case against your employer. For example, if you tell the labor board, your company finds out you reported them, and are fired soon after for no reason, you can sue your employer.

Also, I don't know if blowing the whistle on your employer will be disclosed by the state labor board. So the company may never even know it was you, considering how many of the employees have the same problem they may not even know who to suspect!

 

CptCrunch

Golden Member
Jan 31, 2005
1,878
1
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Alright, while I sympathize with you here, I really, really REALLY hate it when I go into an AT&T store just for a look at my account or something, and the son of a bitch rep feature flips one of my data plans or text messaging plans. I always check my bill after every time I go into the store and if I notice a feature flip, I immediately call AT&T and file a complaint with the regional manager. Absolutely drives me crazy

As for this issue, make sure you keep records, DETAILED records, of what you have/not been paid for, and when. Keep all of this information for the fucktard and ensure you are paid. If it goes long enough, you might have to take this to your regional manager (if possible, and not pissing off your manager)
 

Apathetic

Platinum Member
Dec 23, 2002
2,587
6
81
Try making a concise list of who is owed what and for how long and take the issue to your regional manager. He's going to have a lot more clout than a local store manager.

Dave
 

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