YAUPST (UPS is the devil!)

[Paulson]

Someone shipped me an iPod from Canada into the U.S. via UPS for repairs.

I did not sign for the package, it was simply placed in my door. I completed the repair and shipped the iPod back to the person who sent their iPod in.

Fast forward to yesterday... I get a bill in the mail from UPS.

http://www.ifixipodsfast.com/ups-sucks.jpg

How am I liable for something someone ships to me, when I don't sign for it and the customs information isn't included with the original package (looks like the idiots took it out and took it with them)

I know that anything above $25 will cause a "brokerage fee" which is UPS' evil way of screwing customers out of more money, however I fail to see how I'm liable for the charge or even how UPS can send me a bill when I never signed or was given a chance to accept the package (it would have went back as I would have denied it)

Any input?

 

[FoBoT]

probably because you are easier to charge for it than the sender 🙁

your options are either to pay it or ignore it
if you ignore it, you can try to make them prove it is your debt. if they can't prove it is your debt, they can't make you pay it

 

[FilmCamera]

Call them. However, do you have a signature on file with them?

 

[Paulson]

I do have a signature on file with them, however personally I fail to see how having a signature on file with them would be any excuse to allow me to incur any charges.

What if the bill was for thousands of dollars?

Also, just because I have a signature on file, I know if someone requests a signature they still make you sign for it.

I'm planning on calling them tomorrow, I just don't understand why they don't make the shipper pay this kind of crap up front rather than trying to be sneaky about it and charge it to the receiver.

 

[intogamer]

lol basically canadians get screwed a lot by these charges. Just reject and do bill to sender or refuse it.

check out the Canadian FS/T horror threads

 

[Captante]

For future reference, I suggest only shipping packages back to Canada via the US Postal service to avoid this kind of nonsense... the only downside to this is that the tracking really stinks.

 

[KK]

I'm confused, what did you pay when you actually shipped the unit back to canada? And wouldn't that be the end of the whole paying process?

 

[Oceanas]

Originally posted by: Paulson
I'm planning on calling them tomorrow, I just don't understand why they don't make the shipper pay this kind of crap up front rather than trying to be sneaky about it and charge it to the receiver.

Because you are listed on the Import Shipment Detail (Invoice) as the 'buyer' (Sold To). That would make you liable for the import fees. It's also not sneaky, and what is almost universally done.