YART...Crappy service at Lowes

ijester

Senior member
Aug 11, 2004
348
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Yet another Rant Thread..

So I go down to Lowes today to purchase a Dewalt finish nailer. I get one of the little pieces of paper they call a 'Pick up ticket' since they can't leave the tools out for the baggy-pants hoodlums to steal, and head for the back registers. After ringing me up and charging me, they proceed to call for someone to go get it. Almost 15 minutes later, a young girl with the ubiquitous slut stamp tattoo and badly streaked hair shows up at the counter with the news that they don't have any.

So, the clerk refunds my money, and wants to send me on my way. Wtf? I ask her politely ('Hey, you, i really need that tool.'), and she finally, reluctantly agrees to see if another store has one in stock. Bingo. One in stock at the Mill Creek location. So I head over to Mill Creek.

I arrive at the back desk, where I get in line to have the sales guy hand me the nailer that is sitting on the table about 4' from the counter. He is currently helping the woman in front of me figure out how many 4" blocks it will take to make 120' of wall. Apparently 3rd grade math is a challenge, because this conversation takes ten minutes. I try to butt in, but he glares at me and asks me to wait my turn.

The two of them then head outside, and continue the exact same discussion while staring at the actual blocks. Maybe the math is just easier if you are looking directly at them? So I lean over the counter, and reach for the nailer. I can't quite reach it, and look, here comes the manager. I ask him to hand me the nailer, and guess what? He says he is too busy to help me, and leaves the area.

The sales guy finally comes back to the counter where I am standing. Just as he is about to reach me, he notices people standing in line at the unattended cach register. HE TURNS AROUND AND GOES TO THE REGISTER, leaving me standing there once again. Now these people all got into the line there long after I had started waiting behind the lady at the desk.

So I walk around the desk, go through the little swinging part of the counter,grab the nailer and go get into line. After waiting in line behind three people, one of which must have been a drainage guy because he was buying enough pipe and fittings to do an apartment complex, I finally get to the register with my nail gun. 37 minutes after arriving at the counter with one customer ahead of me and the nailer 4 feet away.

Damnit.

Thanks for listening to my lame-ass rant.