So I spent an ungoldly amount of money on the new Microsoft Intellimouse Explorer 4.0. It's great. I love it. It tracks well when I move it, it's gigantic to fit my gigantic hands, and the tilting scroll wheel ROCKS in Excel.
One MAJOR problem: I have to click things 2 and 3 times to get it to take. Like in Outlok, I might have to click on a message two or three times to get it to select it. It used to be mostly just one click and just sometimes it would take two clicks, but now it's frequently three clicks. My fingers are getting worn out from clicking this f***ing thing over and over again, and I honestly am having constant pain in my hands now because my fancy mouse can't do THE MOST BASIC FUNCITON IT'S MEANT TO DO properly.
So I finally break down and try to get support from Microsoft - HOLD UP! Not so fast! If I want M$ to help me, I have to pay another $35 (at least) to e-mail them a question about it. So... I'm screwed. I'm absolutely stunned that a company that big won't even support its products . How can you get away with that? Imagine if you were a Verizon customer and you had a problem with your phone, but if you wanted them to do anything about it, you'd have to pay them $35!
Fvck you Microsoft, fvck you very much. [/end rant]
(and btw, if anyone can offer some ideas on how to fix this, I would be forever grateful)
One MAJOR problem: I have to click things 2 and 3 times to get it to take. Like in Outlok, I might have to click on a message two or three times to get it to select it. It used to be mostly just one click and just sometimes it would take two clicks, but now it's frequently three clicks. My fingers are getting worn out from clicking this f***ing thing over and over again, and I honestly am having constant pain in my hands now because my fancy mouse can't do THE MOST BASIC FUNCITON IT'S MEANT TO DO properly.
So I finally break down and try to get support from Microsoft - HOLD UP! Not so fast! If I want M$ to help me, I have to pay another $35 (at least) to e-mail them a question about it. So... I'm screwed. I'm absolutely stunned that a company that big won't even support its products . How can you get away with that? Imagine if you were a Verizon customer and you had a problem with your phone, but if you wanted them to do anything about it, you'd have to pay them $35!
Fvck you Microsoft, fvck you very much. [/end rant]
(and btw, if anyone can offer some ideas on how to fix this, I would be forever grateful)