Having part of your bonus on tech utilization is stupid. That's managements responsibility, not yours.
Yeah, really just depends on volume I guess. I do about 25 ROs/day on average. As high as 35 a day, and as little as 15 in a day. Did just a little over 420 RO/s last month, about 85k in sales myself.
Our CSI is collective as well.
This is the only dealer I've worked at, so I can't say how that compares however. Before I was a General Manager for Jiffy Lube for 6 years. That was hell, this is paradise in comparison.