YAFER (YAFedExR)

[Exterous]

Well, it appears I jinxed myself earlier today

I wonder if these types of problems are regional? Or maybe our drivers are have just attained Ninja Elite status? While I rarely see the FedEx or UPS driver the vast majority of our packages arrive safe and sound with minimal if any box damage (There was one package with a small issue but the product was horribly packed to begin with)

It's been pouring down rain almost all day. We had ordered a new Christmas tree online to replace our aging tree and FedEx was nice enough to make no effort to keep the box out of the rain.

They very easily could have angled the box or even tipped it on its end (Its pretty light). Instead they chose to leave the back half in the rain

So after a couple of hours of soaking in the rain we now have a white and rust brown tree...

Fuck you very much FedEx

On a positive note the CS rep at Hayneedle was excellent and it took all of 2 minutes on the phone for them to generate a return shipping label and email it to me

 

[RavenSEAL]

Call the channel 9 news team!

 

[Exterous]

Call the channel 9 news team!

I probably should. I think my tree was worth more than their laptops

 

[RavenSEAL]

I probably should. I think my tree was worth more than their laptops

I got a $50 gift card from UPS after they f'd up my delivery and a $400 SSD for a customer it somehow ended in Ecuador. Not sure if FedEx would do the same, at least my product wasn't damaged. I would call your local distribution warehouse and ask to speak with the regional director.