YAET: Their support is worthless!

[oboeguy]

There was a fraudulent eBay charge on a CC of ours (it was stolen, cancelled in hours, but still happened). I wrote to them about it through their forms, which should merit a reply in "24-48 hours". Whatever. I also talked to their live chat support to and essentially got hung-up on after being stonewalled. The best they could say was to file a police report, but trust me, the police around here would LAUGH at the thought. WTF? I want the item number so I can find out who did this because nobody else will (wallet was stolen at work -- now you understand why?). Anybody have a telephone number for eBay?

 

[TheShiz]

shouldn't you just take that up with the credit card, they will investigate if they feel it is worth their time.

 

[oboeguy]

Originally posted by: TheShiz
shouldn't you just take that up with the credit card, they will investigate if they feel it is worth their time.

I think you missed the part about it being stolen at work ==> thief is still there. The CC company doesn't give a bleep.

 

[alm4rr]

eBay Inc.
2145 Hamilton Avenue
San Jose, California 95125
1-866-696-eBay (3229) : Investor relations

(408) 376-7400 off federal filings

 

[oboeguy]

Originally posted by: alm4rr
eBay Inc.
2145 Hamilton Avenue
San Jose, California 95125
1-866-696-eBay (3229) : Investor relations

(408) 376-7400 off federal filings

Hey thanks, I'll give it a try.

 

[Yossarian]

Originally posted by: oboeguy

Originally posted by: TheShiz
shouldn't you just take that up with the credit card, they will investigate if they feel it is worth their time.

I think you missed the part about it being stolen at work ==> thief is still there. The CC company doesn't give a bleep.

I dont' think you tried hard enough with your CC company. it doesn't matter where your card was stolen.

 

[oboeguy]

Originally posted by: Yossarian

Originally posted by: oboeguy

Originally posted by: TheShiz
shouldn't you just take that up with the credit card, they will investigate if they feel it is worth their time.

I think you missed the part about it being stolen at work ==> thief is still there. The CC company doesn't give a bleep.

I dont' think you tried hard enough with your CC company. it doesn't matter where your card was stolen.

Do you think they're going to seriously investigate a $7 fraud? I don't. Really, that's all it was. I want to catch the jerk who took the CC though, so I need the item number to start.

You're right, though, I should call the CC company to see if they know anything more.

 

[AgaBoogaBoo]

Originally posted by: oboeguy

Originally posted by: Yossarian

Originally posted by: oboeguy

Originally posted by: TheShiz
shouldn't you just take that up with the credit card, they will investigate if they feel it is worth their time.

I think you missed the part about it being stolen at work ==> thief is still there. The CC company doesn't give a bleep.

I dont' think you tried hard enough with your CC company. it doesn't matter where your card was stolen.

Do you think they're going to seriously investigate a $7 fraud? I don't. Really, that's all it was. I want to catch the jerk who took the CC though, so I need the item number to start.

You're right, though, I should call the CC company to see if they know anything more.

If a CC company contacts ebay with a request for information it'll have much higher value than if you or I tried contacting ebay

 

[Yossarian]

Originally posted by: oboeguy

Originally posted by: Yossarian

Originally posted by: oboeguy

Originally posted by: TheShiz
shouldn't you just take that up with the credit card, they will investigate if they feel it is worth their time.

I think you missed the part about it being stolen at work ==> thief is still there. The CC company doesn't give a bleep.

I dont' think you tried hard enough with your CC company. it doesn't matter where your card was stolen.

Do you think they're going to seriously investigate a $7 fraud? I don't. Really, that's all it was. I want to catch the jerk who took the CC though, so I need the item number to start.

You're right, though, I should call the CC company to see if they know anything more.

what are you going to do if you catch him? scold him? beat him with a tire iron?

 

[alm4rr]

I'd have'm arrested

 

[oboeguy]

Originally posted by: alm4rr
I'd have'm arrested

Well more than anything it would be good to know who did it so said person can be avoided. Criminal proceedings... maybe.

 

[alm4rr]

any thing on the phone #s?