So on Christmas day I won an auction on ebay. For some reason the person had done a one-day auction that started on christmas eve and ended on christmas. No idea why, but I got the item for a great price. The person shipped the item to me, and aside from being poorly packed, it was the right item, except it was missing the power supply. Well this thing (it's a pump for a reef aquarium btw, vortech for those in the hobby) is pretty much useless without the power supply, and I can't just run out and get another since it's proprietary (and $50 to replace). So I sent the person a message asking them to send it to me. I got a pretty quick response saying they were sorry and they'd send it out. Well that was last Tuesday.
So flash forward to today, and it hasn't arrived. I would figure a week and half would be enough time to get to Raleigh from California, but maybe they sent it out late, which is fine if they let me know. So I sent the person a message through ebay on Wednesday to ask if they had sent it, and what the tracking number was. No response. Yesterday afternoon I sent an email to the address I paid them through, again nothing.
What is my next step here? Am I being impatient? It would be one thing if this was just a small piece, but I can't even test this thing to see if it works without the power supply, so for all I know they sent me a broken item and are just jerking me around until the time limit to file a dispute has expired.
So flash forward to today, and it hasn't arrived. I would figure a week and half would be enough time to get to Raleigh from California, but maybe they sent it out late, which is fine if they let me know. So I sent the person a message through ebay on Wednesday to ask if they had sent it, and what the tracking number was. No response. Yesterday afternoon I sent an email to the address I paid them through, again nothing.
What is my next step here? Am I being impatient? It would be one thing if this was just a small piece, but I can't even test this thing to see if it works without the power supply, so for all I know they sent me a broken item and are just jerking me around until the time limit to file a dispute has expired.
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