- May 24, 2003
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About a month ago I went to Firestone and bought 4 new tires (with road hazard coverage, even) for my wife's Corrola, and afterward, she noticed a pull to the left. I assumed it needed an alignment, as it had been several years, and I'm sure a few bumped curbs since it had had one done.
I took the car into the same shop a week later to have the alignment done, and afterward it pulled even worse. It was still driveable, but it noticably veered left at any speed. It's been a hectic few weeks, so we haven't been able to take it back, and since then it has gotten worse.
I took it back in today, and after checking it out they told me that one of the front tires have a radial pull, and that "There is nothing actually wrong with the tire, it just pulls to one side." Their fix was to put that tire on the back, and to suggest I only rotate it to the other back side.
Although I'm sure this will solve some of the problem, is it wrong for me to think that a brand new tire should roll straight?
I asked if the tire might be replaceable under warranty, and explained that even if the tire does work on the back axle, I don't want to have the problem of dealing with a tire that I can't rotate to any spot I choose. After a deep sigh, and a look that made me feel like an d$ck for asking, the girl at the desk said that they probably could warranty it. It was close to their closing time, so we agreed I would bring it back.
So my question:
Was I being too pushy in asking for a new tire?
I took the car into the same shop a week later to have the alignment done, and afterward it pulled even worse. It was still driveable, but it noticably veered left at any speed. It's been a hectic few weeks, so we haven't been able to take it back, and since then it has gotten worse.
I took it back in today, and after checking it out they told me that one of the front tires have a radial pull, and that "There is nothing actually wrong with the tire, it just pulls to one side." Their fix was to put that tire on the back, and to suggest I only rotate it to the other back side.
Although I'm sure this will solve some of the problem, is it wrong for me to think that a brand new tire should roll straight?
I asked if the tire might be replaceable under warranty, and explained that even if the tire does work on the back axle, I don't want to have the problem of dealing with a tire that I can't rotate to any spot I choose. After a deep sigh, and a look that made me feel like an d$ck for asking, the girl at the desk said that they probably could warranty it. It was close to their closing time, so we agreed I would bring it back.
So my question:
Was I being too pushy in asking for a new tire?