Xtreme Music sound card is causing video card to not work.

[Crow550]

I tried formatting my pc and starting fresh but the video card and sound card still seem to hate each other.

Should I uninstall both drivers and install the video card first and then the sound card? Since I did the sound card and then video card drivers. I think it may be a software problem....Or maybe a power supply one.

The sound card works fine when i'm playing music but when I go to play a game it resets itself or the monitor goes blank and says over frequency or gives a blueish screen and locks up. The video card worked fine before I popped in the sound card. I had a Sound Blaster Live. The video card is a Radeon X1650 Pro agp.

Any advice?

I have a few weeks to return the sound card.

 

[Midnight Rambler]

Step one is to remove the soundcard software and the card itself. Then see if your game runs OK, albeit you will have no sound obviously. This should help isolate the problem ...

 

[Crow550]

Everything was fine before I got the xtreme music card.

 

[Auric]

Latest drivers? Removed unnecessary Creative startup items (cthelper &c.)? Set to Game Mode in console? Is there text accompanying the blueish screen and/or a dump file which can be used for diagnostic purposes? Could try the soundcard in a diff'rent slot.

 

[Crow550]

Latest drivers....Yes....Removed unnecessary Creative startup items....No (Don't think that would cause it.)....Set to game mode....Yup....Will try it in a different slot.

The pc will either reset or the screen will go blueish and have a patten effect or my monitor will tell me it's went over frequency. But not the blue screen of death. Anytime I do something that uses the video card. However I just remembered I forgot to un-tick automatically restart under system failure in windows. Let me see if it gives a blue screen or still restarts.

 

[Crow550]

Here's the error:

The problem seems to be caused by the following file: win32k.sys

Page_Fault_In_Nonpaged_Area

win32k.sys -address BF806BE2 base at BF800000, datestamp 45f0146f

 

[Crow550]

Anyone got any advice?

 

[Auric]

I would start with the simplest and only try the next if the problem continues:

1. confirm other drivers are updated (directx, video, chipset, &c) and of course on-board audio is disabled in BIOS/CMOS Setup

2. remove startup schtuff (with ccleaner or msconfig &c.)

3. uninstall (perhaps additionally using Driver Cleaner) and move to 'nutha slot (following install of only latest driver/console only likewise remove startup schtuff.

4. look into win32k error more

Good luck.

 

[Crow550]

It was caused from the pc memory. Well it was crashing and such from the memory slot it was in. I put it in the other slot and it seems to be working fine. So either the slot is bad or it was dirty. I cleaned it but didn't put it back in the slot it was in. So now the sound card works expect if I turn EAX on or off while online. It will disconnect my modem (dial-up). Back to the memory I need a program to test my memory to see if it's working at 1 gig. I tried installing Free Ram XP pro and turned on all the advance settings and my pc acted screwy. So I uninstalled it. But before when I had 256mb and the 1gb memory stick in, it worked fine. Also the slot where the 256mb stick was in. Is the slot that caused the problems when the 1gb stick was popped in that slot. I took the 256mb stick out since it was slower than the 1gb stick.
Also my wi-fi card doesn't seem to work right....It's disabled right now. Maybe I should make a new thread. lol!

 

[undeclared]

Oddly, nobody has figured out that it might be an IRQ conflict, heh.

That's funny that nobody has.

An IRQ is something where the motherboard allocates a certain pathway, or lets say, you're number 1, they're number 2, etc..

Imagine two devices requesting different things on the same IRQ at the same time, and receiving weird responses, etc

Start up the computer
Press pause/break when it gets past the BIOS screen/System builder icon..

You should see something like:
[description] IRQ 1 [description] IRQ 3
etc

check if any two are using the same one..

Another way would just to go into device manager, click on properties on your sound card/video card/whatever else, and check if there is a conflict.

 

[Crow550]

modem irq 18 and sound card irq 19 and I have swapped slots and such.